Outreach Staffer I III

The Maryland Insurance Administration (MIA) is an independent State agency that regulates Marylands $49 billion insurance industry and protects consumers by monitoring and enforcing insurers and insurance professionals compliance with State law. Staff members are subject matter experts who serve as a resource for lawmakers consumers and other public and private entities.

The MIA is charged with a broad range of responsibilities including the licensure of insurance carriers and insurance producers (brokers/agents) operating in Maryland the conduct of financial examinations of companies to monitor financial solvency and the review and approval of rates and contract forms. The MIA investigates reports of consumer fraud and consumer complaints about life health automobile homeowners and/or property insurance. Insurance carriers are subject to market conduct examinations and other actions to monitor compliance with Maryland law. The MIA also has a unit dedicated to consumer education and outreach which participates in hundreds of events and reaches thousands of individual consumers annually.

* This is a Special Appointment position that serves at the pleasure of the Appointing Authority.

This position willstaff the consumer outreach efforts throughout the state and assists withresponding to consumer questions received by the Consumer Education andAdvocacy Unit.

The MIAs Consumer Education and Advocacy Unit (CEAU) isrecruiting for the position of Outreach Staffer I position is responsible for attending and staffingoutreach events that includes many evenings and weekends; assisting with theoperation of the CEAU Rapid Response Program; and handling disaster response forthose insured in the State of Maryland. This position may requireIn-statetravel that includes overnight stays at least two nights per month. Inaddition this position will provide consumers with assistance related to alllines of insurance insurance laws and regulationsand assist inidentifying outreach opportunities scheduling events and networking withpotential agency partners.

This position will assist with the creation of content forbrochures videos social media posts and other consumer materials for use onthe MIA website and at outreach events. Possession of a vehicle and validdrivers license is required for extensive in-state travel. This positioninvolves special physical demands such as the ability to lift 50 plus poundsclimb ladders lift and set up supplies and exhibits.

Outreach Staffer I

Education: Completion of 60 credit hours at an accredited collegeor university.

Experience: Six months of experience performing marketing oroutreach related functions.

Note:

1. A high school diploma or GEDandtwo years ofexperience in the insurance industry as an agent customer servicerepresentative claims adjuster underwriter or related experience maysubstitute for the minimum requirements.

2. A high school diploma or GEDandtwo years andsix months of experience performing marketing or outreach related functions maysubstitute for the minimum requirements.

3. A high school diploma or GEDandtwo years ofexperience working at the Maryland Insurance Administration in a position thatrequires knowledge understanding and interpretation of Maryland insurancelaws may substitute for the minimum requirements.

Outreach Staffer II

Education: Completion of 60 credit hours at an accredited collegeor university.

Experience: One year of experience as an Outreach Staffer I.

Note:

1. A high school diploma or GED and three years of experience inthe insurance industry as an agent customer service representative claimsadjuster underwriter or related experience may substitute for the minimumrequirements.

2. A high school diploma or GED and three years of experienceperforming marketing or outreach related functions may substitute for theminimum requirements.

3. A high school diploma or GED and three years of experienceworking at the Maryland Insurance Administration in a position that requiresknowledge understanding and interpretation of Maryland insurance laws maysubstitute for the minimum requirements.

Outreach Staffer III

Education: Completion of 60 credit hours at an accredited collegeor university.

Experience: One year of experience as an Outreach StafferII.

Note:

1. A high school diploma or GEDandfour yearsof experience in the insurance industry as an agent customer servicerepresentative claims adjuster underwriter or related experience maysubstitute for the minimum requirements.

2. A high school diploma or GEDandfour years ofexperience performing marketing or outreach related functions may substitutefor the minimum requirements.

3. A high school diploma orGED and four years of experience working at the Maryland InsuranceAdministration in a position that requires knowledge understanding andinterpretation of Maryland insurance laws may substitute for the minimumrequirements.

Experience using electronic devices and software applications tocreate videos for social media posts.

Employees in this classification are required to travel tocomplete work and should possess a motor vehicle operators license valid inthe State of Maryland.

Our comprehensive benefits package includes a generous leave package; medical prescription dental and vision coverage; healthcare and dependent daycare flexible spending accounts; a defined benefit pension plan with optional 457 and 401k supplemental retirement plans; flexible work schedules; and service that may qualify the successful candidate for the Federal Public Service Loan Forgiveness Program.

If you have any questions about this recruitment pleasecontact

For immediate consideration upload one WORD or PDF file at theResume tab that contains:

1. a cover letter stating your interest and specific salaryrequirements; and

2. a current professional resume.

If you are unable to apply online you may submit via mail. Pleas

e be sure to include all documentsthat are listed above toensure timely processing.

Complete application packets may be mailed to:

Maryland Insurance Administration Human Resources - Recruitment#:25-

200 St. Paul Place Suite 2700

Baltimore MD 21202

Incomplete submission will not receive consideration.

TTY Users: call via Maryland Relay We thank our Veterans fortheir service to our country and encourage them to apply. As an equalopportunity employer Maryland is committed to recruiting retaining andpromoting employees who are reflective of the States diversity.