Senior Director of Learning & Development

About AmeriVet Veterinary Partners

AmeriVet is one of the fastest-growing veterinary partners in the U.S. operating a multi-state multi-site network of hospitals dedicated to providing exceptional veterinary care. Our success is built on our peopleveterinarians veterinary technicians and client service representativeswhose expertise and compassion drive our ability to serve as many pets and families as possible. To support this mission we are investing in a best-in-class Learning & Development function that empowers our teams to grow thrive and deliver outstanding care at scale.

Position Overview

We are seeking a dynamic forward-thinking Director of Learning & Development (L&D) to design and lead our enterprise-wide learning strategy. This is a highly visible leadership role that requires strong collaboration with the COO CMO and other key stakeholders to shape and execute a strategy that supports AmeriVets growth plans. The Director will ensure that our DVMs veterinary technicians client service teams and leaders at all levels receive targeted impactful training and development to maximize clinical capacity build leadership capability and improve practice performance across all sites.

The ideal candidate is both a strategic architect and a hands-on builderable to gain buy-in from senior leaders design scalable programs for a multi-site environment and leverage data to continuously measure and improve outcomes.

Key Responsibilities

• Enterprise L&D Strategy

• Develop and implement a multi-year learning and development strategy aligned with AmeriVets growth objectives focusing on clinical development for DVMs support staff skills and leadership capability-building.

• Partner with the COO and CMO to define clinical education priorities ensuring learning initiatives are directly tied to improving practice capacity and patient care.

• Program Design & Delivery

• Oversee the creation and deployment of scalable multi-modal learning programs (in-person virtual and digital) that meet the needs of a geographically dispersed workforce.

• Establish clinical pathways career development frameworks and leadership training programs to improve retention readiness and engagement.

• Integrate best practices in adult learning clinical simulation leadership development and emerging technologies (LMS mobile learning microlearning etc.).

• Performance Management & Leadership Development

• Partner with People & Culture leaders to design and enhance AmeriVets performance management framework ensuring clear alignment between individual goals development plans and organizational objectives.

• Build and scale leadership development initiatives for practice managers regional leaders and future executives to strengthen AmeriVets leadership pipeline.

• Provide tools resources and coaching to help leaders effectively develop evaluate and retain their teams.

• Stakeholder Engagement & Change Leadership

• Build strong relationships with senior leaders practice managers and hospital teams to secure buy-in and adoption of training and performance initiatives.

• Act as a trusted advisor to operational and clinical leaders aligning learning and performance programs with business goals.

• Serve as a visible champion for professional development and continuous improvement across the organization.

• Measurement & Continuous Improvement

• Define KPIs and success metrics (e.g. clinical efficiency leadership readiness patient throughput retention satisfaction) to measure program impact.

• Use data and feedback loops to refine programs and demonstrate ROI to executive stakeholders.

• Continuously evaluate new methods and innovations to keep AmeriVet on the cutting edge of veterinary learning and talent development.

• Operational Leadership

• Manage the L&D budget ensuring resources are prioritized for maximum strategic impact.

• Build and mentor a high-performing L&D team that can scale with organizational growth.

Strategic Outcomes

Success in this role will be measured by the Directors ability to directly contribute to AmeriVets business objectives including:

• Increased Clinical Capacity: Training programs that enable practices to see more pets per day without compromising quality of care.

• Improved DVM & Support Staff Retention: Establishing career pathways mentorship leadership training and performance frameworks that reduce turnover and strengthen engagement.

• Stronger Leadership Pipeline: Developing leaders at all levels to ensure AmeriVet has ready-now talent to support rapid growth and operational excellence.

• Faster Ramp-to-Productivity: Reducing the time it takes for new hires (DVMs technicians CSRs) to achieve full clinical and operational productivity.

• Enhanced Client Experience: Equipping staff with the skills and tools to improve communication service delivery and client satisfaction.

• Demonstrated ROI: Using data and KPIs to show clear links between training leadership and performance management investments and practice outcomes (e.g. revenue growth efficiency patient care).

Qualifications

• Bachelors degree in Veterinary Science Education Organizational Development or a related field; advanced degree preferred.

• 8 years of progressive leadership experience in Learning & Development Performance Management or Organizational Development preferably within veterinary healthcare or other multi-site industries.

• Deep knowledge of instructional design adult learning theory leadership development and clinical education models.

• Strong track record of influencing and collaborating with senior leaders (COO CMO or equivalent) to shape strategy and drive adoption.

• Experience designing scalable programs for a multi-state multi-site workforce.

• Proficiency with Learning Management Systems (LMS) and modern digital learning platforms.

• Exceptional communication facilitation and change leadership skills.

• Passion for veterinary medicine professional development and building capacity to serve more pets and clients.

Why AmeriVet

• Opportunity to make an enterprise-wide impact across hundreds of practices.

• Lead a function that directly influences clinical growth leadership capability and overall practice performance.

• Join a values-driven rapidly growing company that is redefining what veterinary care can look like.