Assistant Community Manager

Feel Seen at Thrive!

Learn more aboutTownship Lake Meridianhere:

Salary:$22 - $25 per hour

Schedule:Part Time; Monday Wednesday & Thursday 9am - 6pm

Thrives purpose is to create a community where people feel seen because we believewhen people feel seen they thrive. By cultivating award-winning workplaces we foster an environment of connection compassion and fun that our personnel extend to everyday life at their communities. Happy inspired associates lead to happy supported residents. We are dedicated to our boutique at-scale approach to property management and building communities that flourish which stems from hiring strong associates to grow with Team Thrive!

Voted one of Washington and Portlands best workplaces for several consecutive yearsThrive builds on its culture by offering the following benefits:

• PTO Paid Holidays Paid Personal Day Paid Day of Service Paid Birthday)
• Employer matched 401k retirement plan
• Bonus Potential
• Leasing & Renewal Commission eligible
• 24/7 Everyday Assistance Program (EAP)
• PetInsurance discounts
• Parking & Transit Commuter Benefits
• Annual professional development reimbursement
• Training opportunities and career progression/growth plans
• Ability to get involved on company committees (Event Planning HR Advisory Council Safety and more!)
• Company-wide parties and events

Job Responsibilities:

• Income Collection & Accounts Payable
  • Maintains accurate resident records. Updates all rents deposits and application fees received from residents on a daily basis. Issue appropriate notices when necessary (e.g. late payments eviction notices returned check memos).
  • Deposits all receipts prior to bank close each day.
  • Enters invoices daily into appropriate system for timely payment.
  • May use and reconcile property credit card in accordance with accounting policies and deadlines.
  • Assists with month-end procedures including deposit accounting variances expiring leases write off register receivable aging security deposit activity and gross potential rent.
• Resident Relations
  • Perpetuates a true sense of community.
  • Maintains positive customer relations attitude.
  • Physically inspects property when on grounds picks up litter and reports any service needs to maintenance staff. Will also inspect move-outs and vacancies when requested.
• Marketing
  • Ensures appropriate content and frequency of ads on Craigslist Weblisters and other listing services.
  • Must be knowledgeable of all phases of leasing and resident retention.
  • Greets prospective clients shows the community and performs leasing duties.
  • Answers and handles incoming phone calls.
  • Maintains awareness of local market conditions and trends. Contributes ideas to Community Manager for marketing community and improving resident satisfaction.
  • Maintains a lease closing ratio at a level appropriate for the property and submarket.
• Administrative
  • Updates required reports concerning move-out notices activity etc. on a daily basis and provides information to the Community Manager.
  • Organizes and files all applicable reports leases and paperwork.
  • Proofreads all lease paperwork and processes move-ins and move-outs.
  • Processes all security deposit move-out reports.
  • Accepts service requests from residents and routes to maintenance for prompt processing. May conduct service follow-up with resident when work is completed.
• General
  • Performs any additional duties assigned by the Community Manager or Regional Manager

Desired Skills and Experience:

• 2 yearsexperience in property management or equivalent experience including leasing sales/closing and customer service.
• Experience with Yardi/CRM and On-Site
• Accounts Payable experience or prior experience reviewing and paying/entering invoices.
• May require Drivers License and vehicle insurance

Desired Competencies:

• Highly detailoriented with the ability to provide accurate and timely reports and information.
• Comfortable working in a fast-paced customer service-oriented environment.
• Understanding of industry terms.
• Able to interpret and understand tenant file information and complex documents like regulatory agreements and program regulations.
• Ability to de-escalate conflict and remain calm and courteous at all times.
• Kind thorough and clear in communication with residents vendors subordinates support departments ownership and leadership.
• Respectful and understands diverse cultural and socio-economic backgrounds.
• Communicates effectively builds trust and addresses community challenges with cultural awareness and equity.
• Performs duties under pressure and meets multiple and competing deadlines.
• Takes instructions and feedback from supervisors and is able to follow direction learn and grow with a positive attitude.
• Exercises strong problem-solving skills.
• Interacts with co-workers supervisors guests and the public in a professional and pleasant manner.
• Strong time management organizational and prioritization skills.
• Strong attention on resident retention.
• Ability to read write speak and comprehend English using correct grammar and punctuation.

If you do not fully meet the qualifications listed above but feel you have the skills and experience to be able to be successful in this position we welcome your application! Whether this or another position within Thrive we would love to help you find the right role in our organization.

Physical Requirements:

• Stand walk or sit alternatively depending on the specific needs of the day.
• Occasional need to perform the following physical activities:
  • Bend/Stoop/Squat
  • Climb stairs
  • Push/Pull
  • Reach above shoulder
• Constant need to write and type using keyboard or pen/paper
• Lifting frequently up to 25lbs and occasionally 25 - 40 lbs.
• Works both indoors (majority of the time) and outdoors in all weather conditions.
• For more information regarding the work environment physical and mental requirements please contact

Equal Employment Opportunity

Diversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed respected and appreciated for their unique contributions. From our hiring practices performance reviews raise decisions and opportunities for promotions Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit and are not discriminated against because of race color religion national origin age sex veteran status pregnancy childbirth pregnancy-related conditions disability gender gender identity sexual orientation or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.

Background Check & Drug Screen Policy

Thrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted in compliance with applicable federal state and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history please contact

The 4-panel drug screen tests for the following:

• Amphetamines including Methamphetamine
• Cocaine Metabolites
• Opiates including Codeine and Morphine
• Phencyclidine (PCP)

Thrive Communities reserves the right to modify this policy at any time without notice.