Integration Manager

Sofia - Bulgaria

Monthly Salary: Not Disclosed

Posted on: 24 days ago

Vacancies: 1 Vacancy

Job Summary

FIRST. is a dynamic and innovative global technology company that provides B2B SaaS solutions for online sports platforms. We are at the forefront of innovation empowering gaming partners with revolutionary sportsbook solutions. Our cutting-edge sportsbook software premium data feeds and unwavering commitment to partner success are reinventing the gaming industry.

About the role

As an Integration Manager you will play a key part in managing system integrations coordinating with internal teams and external partners and ensuring seamless technical communication between platforms. You will work across a dynamic high-load environment that values precision collaboration and continuous improvement. This position offers the opportunity to develop deep technical expertise and grow within a fast-paced innovation-driven company.

Responsibilities:

Serve as a technical point of contact for client integrations ensuring smooth setup configuration and ongoing support.
Collaborate with internal teams to troubleshoot and resolve integration issues efficiently.
Manage and monitor system performance ensuring seamless connectivity between platforms.
Work closely with clients to understand technical requirements provide guidance and maintain high levels of satisfaction.
Support process improvements and contribute to knowledge sharing within the technical team.
Handle multiple tasks in a dynamic high-load environment with professionalism and adaptability.
Contributing ideas to enhance the functionalities and user experience of our web applications

Requirements:

Previous experience in Integration Technical Support Tech Operations or similar technical roles
Strong problem-solving skills and a technical mindset with willingness to learn and grow.
Excellent communication skills in English; proficiency in Portuguese or Spanish is a strong advantage.
Comfortable working in a collaborative team environment and managing client interactions.
Willingness to work in a rotational shift system as needed.
Experience in online gaming or fintech industries is an advantage.
Ability to thrive in a fast-paced high-pressure and dynamic environment

We offer:

An open-minded environment that values you
An international multicultural team
An amazing office environment
Food vouchers (180 BGN)
Additional health insurance
Sports card
21 days paid leave
Flexible working hours
Manicure barber massage breakfast and snacks in the office
Wedding and new baby bonus
Тeam building activities
Knowledge sharing sessions

If you are interested in joining our diverse and dynamic team we are looking forward to your application. Only short-listed candidates will be contacted. Confidentiality of all applications is assured!

By submitting your application you explicitly consent in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation) to the processing of the personal data contained in your CV resume and/or motivational letter strictly for the purposes of the recruitment and selection process conducted by the Company. By applying to this job offer you also freely and expressly consent to the Company storing your personal data and considering your application for future employment opportunities in accordance with the Companys data retention policy and applicable legal requirements. You may withdraw your consent to the processing and/or storage of your personal data at any time without affecting the lawfulness of processing based on consent before its withdrawal by contacting sending an email request to the following address:

Why we need to process your personal data for another term:

to be able to contact you when we have a suitable position that matches your profile;
to be able to send you job offers which might be interested for you;
to contact you directly without needing you to go again through the whole selection procedure.

What we will continue to store for you

Your name email telephone number social media profile link/s picture from your CV;
Your professional experience;
Your skills language proficiency special info from your CV sent by you.

Required Experience:

Manager