At EY were all in to shape your future with confidence.
Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
Join EY and help to build a better working world.
The opportunity
We are seeking a highly skilled Full Stack Java Support Engineer (6 year) to join our technical support team. The ideal candidate will have strong expertise in Java programming front-end and back-end development troubleshooting capabilities and excellent communication skills. As a Full Stack Java Support Engineer you will be responsible for resolving complex technical issues providing support to clients and ensuring the smooth operation of our software applications.
Your key responsibilities
- Provide technical support to clients and end-users to troubleshoot and resolve complex software issues related to Java applications.
- Collaborate with cross-functional teams including developers and QA engineers to identify root causes and implement appropriate solutions.
- Develop and write clear and concise technical documentation including resolution steps troubleshooting guides and FAQs.
- Perform code analysis and debugging to identify and fix software defects and performance bottlenecks.
- Participate in the maintenance of software ensuring high-quality code and adherence to best practices.
- Collaborate with project managers and stakeholders to prioritize and address critical customer issues in a timely manner.
- Continuously monitor and enhance the performance and scalability of software applications conducting load and stress testing when necessary.
- Stay updated with the latest industry trends and technologies to provide innovative solutions and improve overall system efficiency.
- Assist in providing training and guidance to junior support team members sharing technical knowledge and best practices.
Skills and attributes for success
- Comprehensive understanding of Java coding.
- Maintain awareness of the latest developments in the industry and technological advancements to offer inventive solutions and boost the systems overall performance
- Guide others in resolving complex issues solving complex escalated aspects of a project
To qualify for the role you must have
- Bachelors degree in computer science Engineering or a related field.
- Proven experience as a Full Stack Java Developer or in a similar support role.
- In-depth knowledge of Java programming.
- Familiarity with Java frameworks databases and RESTful API development (Java 8/11 (Collections streams etc) Spring Core Spring Boot Spring JDBC Template Junit MariaDB SQL Git Maven JsonPath Json JSLT Eclipse/STS/IDEA Dbvisualizer Spring scheduler Query tuning AWS S3 SonarQube Github).
Ideally youll also have
Technologies and Tools
- Splunk for logs
- Sonar Cube for code coverage
- Jenkins
- Rancher
- Nexus
- AWS
- LogInsight
- AWS S3
- Jira
- Confluence
- Spring scheduler
- Spring batch
- Helm
- Yaml
- Angular
- JSON functions
- Maria DB
What we look for
- Strong analytical and problem-solving skills to quickly identify and resolve technical issues.
- Excellent communication skills both written and verbal with the ability to interact effectively with clients and team members
What we offer
EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations Argentina China India the Philippines Poland and the UK and with teams from all EY service lines geographies and sectors playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants we offer a wide variety of fulfilling career opportunities that span all business GDS you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. Well introduce you to an ever-expanding ecosystem of people learning skills and insights that will stay with you throughout your career.
- Continuous learning: Youll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: Well provide the tools and flexibility so you can make a meaningful impact your way.
- Transformative leadership: Well give you the insights coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: Youll be embraced for who you are and empowered to use your voice to help others find theirs.
EY Building a better working world
EY is building a better working world by creating new value for clients people society and the planet while building trust in capital markets.
Enabled by data AI and advanced technology EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance consulting tax strategy and transactions. Fueled by sector insights a globally connected multi-disciplinary network and diverse ecosystem partners EY teams can provide services in more than 150 countries and territories.
At EY were all in to shape your future with confidence.Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.Join EY and help to build a better working world.The opportunityWe are seeking a highly skilled Full Stack Java Support Eng...
At EY were all in to shape your future with confidence.
Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
Join EY and help to build a better working world.
The opportunity
We are seeking a highly skilled Full Stack Java Support Engineer (6 year) to join our technical support team. The ideal candidate will have strong expertise in Java programming front-end and back-end development troubleshooting capabilities and excellent communication skills. As a Full Stack Java Support Engineer you will be responsible for resolving complex technical issues providing support to clients and ensuring the smooth operation of our software applications.
Your key responsibilities
- Provide technical support to clients and end-users to troubleshoot and resolve complex software issues related to Java applications.
- Collaborate with cross-functional teams including developers and QA engineers to identify root causes and implement appropriate solutions.
- Develop and write clear and concise technical documentation including resolution steps troubleshooting guides and FAQs.
- Perform code analysis and debugging to identify and fix software defects and performance bottlenecks.
- Participate in the maintenance of software ensuring high-quality code and adherence to best practices.
- Collaborate with project managers and stakeholders to prioritize and address critical customer issues in a timely manner.
- Continuously monitor and enhance the performance and scalability of software applications conducting load and stress testing when necessary.
- Stay updated with the latest industry trends and technologies to provide innovative solutions and improve overall system efficiency.
- Assist in providing training and guidance to junior support team members sharing technical knowledge and best practices.
Skills and attributes for success
- Comprehensive understanding of Java coding.
- Maintain awareness of the latest developments in the industry and technological advancements to offer inventive solutions and boost the systems overall performance
- Guide others in resolving complex issues solving complex escalated aspects of a project
To qualify for the role you must have
- Bachelors degree in computer science Engineering or a related field.
- Proven experience as a Full Stack Java Developer or in a similar support role.
- In-depth knowledge of Java programming.
- Familiarity with Java frameworks databases and RESTful API development (Java 8/11 (Collections streams etc) Spring Core Spring Boot Spring JDBC Template Junit MariaDB SQL Git Maven JsonPath Json JSLT Eclipse/STS/IDEA Dbvisualizer Spring scheduler Query tuning AWS S3 SonarQube Github).
Ideally youll also have
Technologies and Tools
- Splunk for logs
- Sonar Cube for code coverage
- Jenkins
- Rancher
- Nexus
- AWS
- LogInsight
- AWS S3
- Jira
- Confluence
- Spring scheduler
- Spring batch
- Helm
- Yaml
- Angular
- JSON functions
- Maria DB
What we look for
- Strong analytical and problem-solving skills to quickly identify and resolve technical issues.
- Excellent communication skills both written and verbal with the ability to interact effectively with clients and team members
What we offer
EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations Argentina China India the Philippines Poland and the UK and with teams from all EY service lines geographies and sectors playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants we offer a wide variety of fulfilling career opportunities that span all business GDS you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. Well introduce you to an ever-expanding ecosystem of people learning skills and insights that will stay with you throughout your career.
- Continuous learning: Youll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: Well provide the tools and flexibility so you can make a meaningful impact your way.
- Transformative leadership: Well give you the insights coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: Youll be embraced for who you are and empowered to use your voice to help others find theirs.
EY Building a better working world
EY is building a better working world by creating new value for clients people society and the planet while building trust in capital markets.
Enabled by data AI and advanced technology EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance consulting tax strategy and transactions. Fueled by sector insights a globally connected multi-disciplinary network and diverse ecosystem partners EY teams can provide services in more than 150 countries and territories.
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