Activation Manager
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
About Boostly
Boostly is the leading SMS marketing platform for restaurants empowering locations to unlock the value of their customer data and drive unprecedented revenue growth. Our gamified behavioral-based marketing experiences deliver 10x higher engagement than traditional marketing generating incredible ROI for the restaurants we serve.
Recently backed by $22M in Series A funding were scaling rapidly and we need sharp creative minds to help us grow.
Our Core Values: COOK WIN GROW
COOK: We bring passion accountability and bias for action every day.
WIN: Were competitive results-driven and celebrate shared success.
GROW: We embrace learning and help each other reach new heights.
The Role
Were hiring an Activation Manager to own one of the most critical phases of our customer journey transforming new restaurant partners into active engaged and long-term success stories.
As the Activation Manager youll manage the first 90 days of the customer lifecycle guiding new accounts from contract signature to full adoption. Youll onboard launch and drive product usage across a portfolio of 6075 accounts ensuring each restaurant quickly experiences measurable results and sees the value of Boostlys platform.
Success in this role means high activation rates strong early retention and seamless transitions to our Customer Success team all while identifying opportunities to convert month-to-month customers into annual agreements.
This is a full-time in-person role based in our Lehi Utah office.
What Youll Do
Be the primary point of contact for new customers throughout their first 90 days with Boostly.
Onboard and launch new restaurant partners ensuring a fast path to value.
Hold post-launch reviews to highlight early wins and set clear next steps toward full activation.
Conduct two formal account reviews (45 days and 90 days) before transitioning customers to long-term success management.
Proactively identify red flags and develop action plans to improve account health.
Convert month-to-month contracts into annual agreements by demonstrating measurable success.
Surface and share customer insights to improve internal processes and influence product priorities.
Collect testimonials case studies reviews and referrals when accounts are thriving and manage tough conversations when needed.
Continuously seek opportunities to improve internal activation playbooks and customer outcomes.
What Were Looking For
Must-Haves:
1 years of experience in customer onboarding customer success or a similar customer-facing role.
Proven ability to manage 50 active accounts with precision and organization.
Strong communication skills across phone email and text.
Highly organized with excellent task and time management.
Experience working in a fast-paced early-stage startup environment.
Naturally proactive you take ownership and figure things out.
Curiosity enthusiasm and optimism paired with a get things done attitude.
Nice-to-Haves:
Familiarity with marketing or SaaS tools especially in SMS or digital marketing.
Experience in restaurant hospitality or food service industries.
Background in project management or process improvement.
Comfort with CRM systems (HubSpot Salesforce) or workflow automation tools.
Why Youll Love Working at Boostly
Impact & Growth:
Be the face of Boostlys customer experience during the most critical stage of their journey.
Play a direct role in driving customer retention and company revenue.
Grow your career as we expand our Activation and Customer Success teams.
Culture & Environment:
Work with a low-ego high-performance team that values autonomy and accountability.
In-office collaboration in Lehi Utah with flexibility to do your best work.
Regular team gatherings and company-wide celebrations of wins.
Perks & Benefits:
Healthcare premium contributions.
Free unlimited mental health and telehealth access.
Team lunches company activities and tons of learning opportunities.
Our Commitment to You
At Boostly we believe diverse perspectives make us stronger. Were committed to building an inclusive team where everyone can do their best work. We welcome applications from all qualified candidates regardless of race gender age religion sexual orientation or disability status.
Ready to Join Us
If youre passionate about helping restaurants succeed and love creating processes that turn customers into champions wed love to hear from you.
Required Experience:
Manager
Key Skills
- Business
- Marketing
- Key Decision Makers
- Active Directory
- Customer Service
- Performance Evaluations
- Federal Regulations
- Communications
- Account Management
- Project Management
- Minimum Data Set
- Budget management
- Powerpoint
- Direct Reports
About Company
Boost your restaurant's outreach with Boostly SMS marketing tool. Drive engagement and increase sales! Click to learn more.
