General Manager Commercial
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Job Location:
Port Melbourne - Australia
Monthly Salary:
Not Disclosed
Posted on:
23-10-2025
Vacancies:
1 Vacancy
Job Summary
About the Opportunity
As the General Manager Commercial youll play a critical leadership role within the Total Tools & Hardware Group responsible for developing and executing our commercial growth strategy across key market segments. This is a senior position that requires a highly strategic thinker who can balance big-picture planning with hands-on execution.
Youll lead all aspects of commercial operations from managing high-value client accounts and strategic partnerships to overseeing tenders bids and contract negotiations. Your focus will be on identifying and leveraging growth opportunities across government corporate trade and sponsorship channels while ensuring commercial activities align with broader business objectives.
Working closely with internal teams including merchandise marketing operations and finance youll ensure our commercial offering is competitive scalable and aligned to the needs of our network of independently owned stores. Youll also lead and mentor a high-performing commercial team fostering a culture of accountability innovation and customer focus.
This is a role with national reach commercial impact and the opportunity to shape the future direction of one of Australias most respected retail groups.
What you will be doing
- Lead the development and implementation of commercial strategies aligned with the groups vision
- Own the profitability and growth of commercial accounts and strategic partnerships
- Build and manage relationships with key stakeholders including C-suite clients and government bodies
- Oversee commercial tenders bids and contracts while identifying new business opportunities
- Collaborate with the merchandise team to optimise product range and inventory for commercial clients
- Recruit lead and mentor a high-performing Commercial team
- Foster strong internal collaboration across marketing finance and operations
Youre likely a match if you are/have
- Proven experience in a senior sales commercial or business development leadership role
- Demonstrated success in building and growing a commercial business
- Strong negotiation skills and a track record of building strategic partnerships
- Relevant qualifications in Business Sales Marketing or a related field
- Exceptional leadership skills with the ability to coach mentor and motivate teams
- Excellent stakeholder management and communication skills
Whats on offer
Were proud to offer a workplace that supports your well-being growth and belonging:
Extra Leave: Enjoy a 5th week of annual leave 2 well-being days plus 1 volunteer day annually
Career Growth: Endless learning and development opportunities
Parental Leave: 12 weeks of gender-neutral paid leave for primary carers
Inclusive Culture: Bronze Employer for LGBTQ Inclusion
Neutral Pay Gap: Gender pay gap under 5% (WGEA )
Mental Health: Gold accreditation by Mental Health Australia
Flexibility: Flex Ready and Family Friendly Workplace accredited
Joining the Total Tools Family
At Total Tools & Hardware Group were more than just a group of hardware and tool retailers were a national network helping build stronger communities. Backed by trusted brands like Mitre 10 Total Tools and Home Timber & Hardware TTHG supports independently owned joint venture franchisees and company-owned stores across Australia. With a strong focus on local ownership and expert advice we give tradies builders and DIYers the edge they need to tackle any job big or small. Whether its trade-quality tools from Total Tools or reliable hardware from Mitre 10 and HTH TTHG is the powerhouse behind the stores that keep Australia building.
#INHT
#LI-AP1
Required Experience:
Director
Key Skills
- Business Development
- Customer Service
- Revenue Growth
- Account Management
- CRM
- Client Relationships
- Market Research
- Project Management
- Contract Management
- Customer Requirements
- Business Units
- Client Service
- Ensure Compliance
- Sales Goals
- Product Development
About Company
Metcash is Australia’s leading wholesale distribution and marketing company with a diversified business across food, grocery, hardware and liquor sectors.
