Senior Enterprise Account Executive

We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.

Key Areas of Responsibility

The Account Executive Expert (IAE) is a senior account/territory leader assigned to one or more Key Customers within NSW. The IAE drives the total strategic customer engagement with the customer and is accountable for driving innovation adoption leading global SW Cloud and renewals growth the end-to-end satisfaction and referencability of the customer(s) throughout the customer lifecycle. The individual will lead and coordinate SAPs efforts across all lines of business and board areas --- orchestrating all SAP parties around a single clear articulated 3 year joint innovation roadmap (using 4-panels) and account strategy. The IAE will lead consultatively by shaping the clients digital transformation roadmap and leading SAPs execution of that roadmap with the customer

To drive toward success the IAE ensures three critical elements are in place the four-panels customer jointly committed multi-year roadmap an associated account strategy and annual plan as well as effectively deploying and executing against the customer-SAP agreed governance model (including the assigned Executive Sponsor) as part of the Strategic Customer Engagement approach.

He/she is ultimately measured by growth in overall revenues

The Account Executive Expert:

• Orchestrates and leads the execution of the account strategy incorporating Software Cloud Renewals Services Support/Maintenance Partners and Channels (including OEM).
• Ensures the alignment of SAPsVirtual Account Team to deliver on Business Outcomes
• Digital Transformation: Creation and Execution of Digital Transformation 3 Year Road Mapping
• Business Development through SAP relevance executive messaging and shaping clients digital strategy
• Completes long-term business strategy planning and creates the SAP-enabling innovation agenda with the customer
• Uses his/her deep understanding of a customers business not simply to serve them but to teach them; to push their thinking and provide them with new and different ways to think about their business and how to compete
• Develops long-term C-level relationships creates and manages a strong joint SAP-customer governance model and ensures that the SAP-assigned executive sponsor is appropriately engaged
• Leads Integrated Account Planning and ensures that the SAP footprint is expanded with involvement of all relevant LOBs and strategic engagement with SI partners
• Proactively identifies customer problems and proposes SAP solutions in addition to those already identified
• Influences and leads a virtual team of resources from various LoBs functions and geographies.
• Drives revenue growth across all SAP LOBs throughout the customer lifecycle
• Creates barriers to entry for competitors protecting SAPs customer base
• Drives adoption of and protecting premium support services (MaxAttention)
• Provides leadership around Value management and Value realisation enabling connection of Value Engineering methodologies and business transformation practices to (Business) Consulting delivery
• Bi-directional Collaboration with the customer; Institution of Strategic Customer Engagement Model. Driving Bi-directional Strategic Road Maps

Experience:

• 7 years of business experience in Sales or Consulting with complex business software / IT solutions
• 7 years of Large Account Management experience / leading account teams. Strong knowledge of the complete SAP offering (including Service and Support)
• Experience with long-term planning of resources technology and account structure
• Exceptional communication skills
• Strategic thinker high degree of creativity and innovation
• Business level English: Fluent
• Local language: Fluent Business Level
  

Please note: We will prioritise applications currently residing in Sydney Australia. The role is based in Sydney.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.

We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team:

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability in compliance with applicable federal state and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 439014 Work Area: Sales Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Additional Locations: #LI-Hybrid