Job Title:IT Specialist - IT Specialist Senior
Work Place Flexibility: Hybrid
Legal Entity:Entergy Services LLC
**The official job title for this position will beIT Specialist I II or Senior depending on relevant years of experience. This is a hybrid position located in Jackson MS Little Rock AR New Orleans LA or The Woodlands TX. Relocation assistance and sponsorship is not provided.**
POSITION PURPOSE: This role provides support and advanced expertise of Operations Technology (OT) applications in a Critical Infrastructure Protection (CIP) environment. The primary responsibilities include day-to-day support for host modeling and display building for the Entergy Transmission & Distribution EMS SCADA Systems.
Primary Duties & Areas of Responsibility:
Provide operational support ensuring production systems and devices are online and available; this includes non-business hours on-call support
Experience and/or familiarity with distribution automation and self-healing networks. This includes IP/DNP troubleshooting and network diagnostics that support a distribution automation infrastructure.
GE EMS/SCADA expertise
Alstom e-terrasourceexperience a plus
SCADA - experience with RTU modeling and calculations
Display building experience (WebFG)
Design Host System configurations to support RTU installations and protocol definitions.
Perform database analysis in response to data requests from Engineering and Capital Construction and Operations and Maintenance organizations.
Verify system operation database integrity and data presentation effectiveness on a routine basis responding to dispatcher requests for assistance repairs and improvements.
Provide routine and emergency support for Host System operations systems and application software
Design create and implement EMS/SCADA-related special projects
Coordinate database modifications with all Operations Centers
Respond to Service Now requests for support from TCC/DOC Operations
Provide customer support and services for reported issues service requests and inquiries
Effectively communicate technical information concepts and ideas verbally and in writing
Participate in the team 24 hour on-call rotation
Minimum Educational Background and Physical Requirements Required to perform Job:
Bachelors Degree or Experience Equivalent; Masters Degree preferred
Minimum Experience and Knowledge Required to perform job:
Strong track record of relevant technology delivery
Design development and testing of real time systems applications and enhancements
Database Administration experience with development testing and operating databases
Other position that would support the development and progression into this position would include the following: IT Specialist Sr IT Consultant.
Critical Knowledge Skills Abilities:
Ability to work in a fast pace and dynamic environment including work outside of normal business hours
Ability to support real-time systems
Ability to support cyber security activities such as system hardening patch management and configuration management
Knowledge of security controls testing security audits and security assessments
Ability to support of fraud and computer forensics research
Leadership Style/Characteristics:
Highly motivated and ability to work without direct supervision
Effective Teamwork and Inclusion (e.g. works collaboratively builds collaborative relationships)
Very good written and oral communication skills
Ability to act as a lead or technical expert
Primary Location: Texas-The WoodlandsTexas : The Woodlands
Arkansas : Little Rock
Louisiana : New Orleans
Mississippi : Jackson
Job Function: Information Technology
FLSA Status: Exempt Ind
Relocation Option: No Relocation Offered
Union description/code: NON BARGAINING UNIT
Number of Openings: 1
Req ID: 121333
Travel Percentage:Up to 25%
An Equal Opportunity Employer Minority/Female/Disability/Vets. Please click here to view the EEO page or see statements below.
EEO Statement:The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex gender sexual orientation gender identity or expression national origin age disability genetic information marital status amnesty or status as a protected veteran in accordance with applicable federal state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including but not limited to recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race color religion sex gender sexual orientation gender identity or expression national origin age genetic information disability or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.
Accessibility:Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant employee or third party on his or her you are an individual with a disability and you are in need of an accommodation for the recruiting process please clickhereand provide your name contact number the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.
Additional Responsibilities:As a provider of essential services Entergy expects its employees to be available to work additional hours to work in alternate locations and/or to perform additional duties in connection with storms outages emergencies or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Know Your Rights: Workplace Discrimination is Illegal
The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please to schedule a time to review the affirmative action plan during regular office hours.
WORKING CONDITIONS:
As a provider of essential services Entergy expects its employees to be available to work additional hours to work in alternate locations and/or to perform additional duties in connection with storms outages emergencies or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.
Required Experience:
IC
Entergy is an integrated energy company that provides electricity to 3 million utility customers in Arkansas, Louisiana, Mississippi and Texas. We power life.