Helpdesk Trainee
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Job Location:
Monthly Salary:
Posted on:
21 days ago
Vacancies:
1 Vacancy
Job Summary
Autoliv is looking for a new colleague to join its IT Support team!
If youre passionate about technology and enjoy interacting with people this could be the perfect job for you. This role is dedicated to individuals who are at the beginning of their career or who want to grow in this field.
What will you do:
- Log validate and diagnose Autoliv internal customer issues on the full range of products and applications used.
- Providing the customer with a solution through information gathering analytical troubleshooting and problem research or to route or escalate the call to the appropriate resolution group.
- Escalation and management of calls to agreed service levels.
- Being customer oriented enthusiastic and motivated to take charge of both customer engagement and problem resolution.
If you have:
- University studies in IT (in progress or completed)
- English intermediate to advanced level
- Analytical mindset and attention to detail
- Team player attitude
- Call center experience (a plus)
Apply! Were excited to get to know you!
Schedule:
MondayFriday 08:0016:30
Hybrid work model
Key Skills
- Computer Hardware
- Mac Os
- Active Directory
- VMware
- ConnectWise
- HP Service Manager
- Microsoft Windows Server
- Mobile Devices
- Windows
- Help Desk
- Operating Systems
- Remedy
About Company
Autoliv România își are rădăcinile la Brașov, în1997. Aici, dezvoltăm, producem și comercializăm airbag-uri, centuri de siguranță și volane.Viziunea noastră de a salva mai multe vieți ne ghidează munca zilnică. În cazul unui accident, produsele noastre au la dispoziție câteva milisecu ... View more
