Booking & Operations Specialist German Speaker (MFD)

My Favourite Experience - Eventos Turísticos, Lda

Job Location:

Vila Nova de Gaia - Portugal

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

About the role

As a Booking & Operations Specialist you will play a key role in supporting our travel consultants ensuring that each trip becomes more than just a destination a truly memorable journey. You will be responsible for the operational management of travel arrangements making sure every detail is handled with precision and care turning plans into unforgettable experiences.

Responsibilities

Full management of client bookings including creation modification and cancellation;
Specialized support to our travel consultants;
Ensuring high-quality customer service with attention to detail and personalization;
Contributing to the continuous improvement of our services and processes.

What Were Looking For

Degree in Tourism;
Professional experience in a travel agency or tour operator;
Proficiency in airline reservation systems (GDS) preferably Amadeus and/or Galileo;
Strong customer service orientation with friendliness and professionalism;
Availability for flexible schedules and shifts;
Fluency in Portuguese English and German; additional languages are a plus.

Benefits

Competitive salary based on experience and expertise;
Annual performance-based bonus;
AdvanceCare health insurance;
24 days of annual leave (including your birthday off);
Hybrid working model;
Travel perks at net rates.

About the roleAs a Booking & Operations Specialist you will play a key role in supporting our travel consultants ensuring that each trip becomes more than just a destination a truly memorable journey. You will be responsible for the operational management of travel arrangements making sure every de...