Network Communication Engineer / Data center engineer
Work Location: 2MTC Brooklyn NY (Local Candidates only)
Interview - in person
Client - NYC Office of Technology and Innovation
Visa - USC/GC
Job Description
Justification: The NYC Office of Technology and Innovation has been tasked with recruiting a Specialist 2 Emergency Communications Engineer. The EC Engineer reporting to the Director of Emergency Communications as part of the Public Safety and Emergency Management division is responsible for providing support for the communication services and technologies that make up the NYC 911 and emergency response services for the residents and visitors of New York City. It is urgent that we fill this role as soon as possible to ensure that there are no impacts to life safety support services or delays with any critical projects.
SCOPE OF SERVICES
Oversight of vendors supporting emergency communications telecommunications services and infrastructure
Coordinate with 911 Originating Service Providers neighboring jurisdictions and Emergency Communications Relay Centers
Deployment of and support for Emergency Communications network infrastructure including racking and cabling equipment
Configure and test Emergency Communications network infrastructure.
Technical support for E911 and NG911 telephony and telecommunications systems and services associated with 911 call delivery to New York Citys Public Safety Answering Centers
Technical support for Text-to-911 (TT911) services including inbound and outbound SMS MMS and RTT technology and services.
Technical support and oversight for vendor managed ESInet services and systems
Technical support for Public Safety Unified Communications systems and services
Technical support for all emergency point-to-point alarm relays automated inbound 911 relays telematics and third-party 911 communications
Triage and investigate incidents involving communication infrastructure and service failures including identifying root cause and remediation.
Technical support for 911 and TT911 test environments within the 911 lab validate test cases and results.
Provide Emergency Communication technology asset management support
MANDATORY SKILLS/EXPERIENCE
8 years of experience working in a data center or in the field supporting related work.
4 years of experience in network support LAN/WAN troubleshooting.
4 years of experience in communications routing transport and delivery (Wireline Wireless and VoIP)
4 experience using documentation tools (MS Excel MS Visio MS Word Etc.)
Working knowledge of networking hardware and topologies
Working knowledge of telecommunication cabling standards ability to pull and terminate cabling in a variety of customer environments.
Working Knowledge of computing systems and hardware
Experience with LEC circuits termination and turn-up
Ability to perform physical work related to the job.
Ability to follow detailed job documents.
Must be willing to travel within the NYC region to meet customer SLAs.
Must be willing to work on-call after hours and weekends when required
DESIRABLE SKILLS/EXPERIENCE:
Bachelors degree from an accredited college in computer science or related area of study
Strong oral written and presentation skills; ability to communicate in a credible and confident manner in clear concise language.
Experience with Emergency Communications infrastructure systems applications and related technologies
Knowledge of E911 call routing selective routing trunking and location-based routing.
Knowledge of DMS and ACD systems
Knowledge of ANI / ALI services and functionality
Knowledge of 9-1-1 Call Handling Systems
Knowledge of Land-mobile-radio systems P25 conventional and trunked networks
Knowledge of NG9-1-1 ESINET call routing.
Knowledge of SMS RTT TCC routing SMS aggregation
Knowledge of GIS and location-based identification systems
Regards
Venkatesh Kulkarni Sr. Technical Recruiter
venkatesh kulkarni LinkedIn
CENTSTONE SERVICES LLC
Address: 3400 State Route 35 Suite 9B Hazlet New Jersey 07730 USA
Network Communication Engineer / Data center engineer Work Location: 2MTC Brooklyn NY (Local Candidates only) Interview - in person Client - NYC Office of Technology and Innovation Visa - USC/GC Job Description Justification: The NYC Office of Technology and Innovation has been tasked with ...
Network Communication Engineer / Data center engineer
Work Location: 2MTC Brooklyn NY (Local Candidates only)
Interview - in person
Client - NYC Office of Technology and Innovation
Visa - USC/GC
Job Description
Justification: The NYC Office of Technology and Innovation has been tasked with recruiting a Specialist 2 Emergency Communications Engineer. The EC Engineer reporting to the Director of Emergency Communications as part of the Public Safety and Emergency Management division is responsible for providing support for the communication services and technologies that make up the NYC 911 and emergency response services for the residents and visitors of New York City. It is urgent that we fill this role as soon as possible to ensure that there are no impacts to life safety support services or delays with any critical projects.
SCOPE OF SERVICES
Oversight of vendors supporting emergency communications telecommunications services and infrastructure
Coordinate with 911 Originating Service Providers neighboring jurisdictions and Emergency Communications Relay Centers
Deployment of and support for Emergency Communications network infrastructure including racking and cabling equipment
Configure and test Emergency Communications network infrastructure.
Technical support for E911 and NG911 telephony and telecommunications systems and services associated with 911 call delivery to New York Citys Public Safety Answering Centers
Technical support for Text-to-911 (TT911) services including inbound and outbound SMS MMS and RTT technology and services.
Technical support and oversight for vendor managed ESInet services and systems
Technical support for Public Safety Unified Communications systems and services
Technical support for all emergency point-to-point alarm relays automated inbound 911 relays telematics and third-party 911 communications
Triage and investigate incidents involving communication infrastructure and service failures including identifying root cause and remediation.
Technical support for 911 and TT911 test environments within the 911 lab validate test cases and results.
Provide Emergency Communication technology asset management support
MANDATORY SKILLS/EXPERIENCE
8 years of experience working in a data center or in the field supporting related work.
4 years of experience in network support LAN/WAN troubleshooting.
4 years of experience in communications routing transport and delivery (Wireline Wireless and VoIP)
4 experience using documentation tools (MS Excel MS Visio MS Word Etc.)
Working knowledge of networking hardware and topologies
Working knowledge of telecommunication cabling standards ability to pull and terminate cabling in a variety of customer environments.
Working Knowledge of computing systems and hardware
Experience with LEC circuits termination and turn-up
Ability to perform physical work related to the job.
Ability to follow detailed job documents.
Must be willing to travel within the NYC region to meet customer SLAs.
Must be willing to work on-call after hours and weekends when required
DESIRABLE SKILLS/EXPERIENCE:
Bachelors degree from an accredited college in computer science or related area of study
Strong oral written and presentation skills; ability to communicate in a credible and confident manner in clear concise language.
Experience with Emergency Communications infrastructure systems applications and related technologies
Knowledge of E911 call routing selective routing trunking and location-based routing.
Knowledge of DMS and ACD systems
Knowledge of ANI / ALI services and functionality
Knowledge of 9-1-1 Call Handling Systems
Knowledge of Land-mobile-radio systems P25 conventional and trunked networks
Knowledge of NG9-1-1 ESINET call routing.
Knowledge of SMS RTT TCC routing SMS aggregation
Knowledge of GIS and location-based identification systems
Regards
Venkatesh Kulkarni Sr. Technical Recruiter
venkatesh kulkarni LinkedIn
CENTSTONE SERVICES LLC
Address: 3400 State Route 35 Suite 9B Hazlet New Jersey 07730 USA
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