Support Technician Umhlanga Durban
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Job Location:
eThekwini Metropolitan Municipality - South Africa
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Description
An ISP specializing in providing INTERNET VOICE and HOSTING Solutions is seeking a permanent opportunity for a skilled and experienced Support Technician based in Umhlanga Durban.
Duties and Responsibilities:
- Answering support phone calls and emails
- Managing a ticketing system and updating customers until their issues are fully resolved
- Providing remote support and troubleshooting connectivity issues
- Proactive monitoring of connectivity to identify those in need of assistance
- Router and VOIP setup/configuration
Minimum Requirements:
Education:
- A Matric certificate (Grade 12) as a minimum
Knowledge and Skills:
- Must be able to work well within a team environment and manage deadlines
- Previous experience in networking and IT support will be an advantage
- A drivers license and your own vehicle will be an advantage
Remuneration:
- Market related salary based on experience and qualifications
PLEASE NOTE:
- The role requires working on rotational shifts including weekends
Required Experience:
IC
Key Skills
- Change Management
- API
- ABAP
- Facility Management
- Games
- Claims
About Company
Ntice provides multiple cost saving recruitment solutions. With a technology driven approach, Ntice drives effiencies and shortens time to hire. Read more here.
