Team Leader, Branch
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Job Location:
Cape Town - South Africa
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
To ensure the effective functioning of Point(s) of Representation (POR/s) overseeing operational aspects such as security cash management and service delivery in line with client experience and laid-down requirements. (Applicable where UB Designate Cash Consultant I and CLO are present).
Key Responsibilities:
- Lead and motivate branch staff to deliver sales targets client growth and superior customer service.
- Oversee daily branch operations including cash management service standards compliance and risk controls.
- Manage people capability performance training and engagement to drive a high-performance culture.
- Monitor branch performance ensure audit readiness and implement improvements for growth and efficiency.
Qualifications :
- NQF Level 6 FAIS-recognised qualification in Business or Commerce.
Experience
- 34 years frontline banking experience with proven ability in client service and sales.
- Relevant FAIS experience required. If not fully compliant candidate must operate under supervision until accreditation is achieved.
- Knowledge of branch operations sales processes risk management and compliance standards.
Additional Information :
Behavioural Competencies
- Adopting Practical Approaches Articulating Information
- Challenging Ideas Convincing People
- Directing People Exploring Possibilities
- Following Procedures Generating Ideas
- Making Decisions Producing Output
- Providing Insights Understanding People
Technical Competencies:
- Application & Submission Verification (Consumer Banking)
- Banking Process & Procedures
- Customer Acceptance & Review (Consumer Banking)
- Customer Understanding ( Consumer Banking)
- Processing
- Product Knowledge (Consumer Banking)
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Hyperion
- Acquisition
- Asset
- ABAP
- Basic
- Activex
About Company
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients ... View more
