1 x Customer Success Specialist | BuzzyBooth
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Job Location:
Alegria - Philippines
Monthly Salary:
Not Disclosed
Posted on:
22-10-2025
Vacancies:
1 Vacancy
Job Summary
Empower clients. Elevate experiences. Drive success.
Job Overview:
Were looking for a Customer Success Specialist whos passionate about helping clients achieve real results through exceptional support and engagement. Youll take charge of the post-sales journey from onboarding and training to proactive support and long-term relationship management. If youre tech-savvy customer-focused and love turning challenges into success stories this role is for you.
Requirements
Key Responsibilities:
Guide new clients through smooth onboarding and setup.
Conduct virtual training sessions and provide ongoing support.
Monitor account health and proactively engage with clients to ensure satisfaction and retention.
Consult on best practices to help clients maximize product use and achieve their goals.
Identify upsell or renewal opportunities and collaborate with internal teams.
Qualifications:
At least 2 years of experience in Customer Success Account Management or Client Support.
Strong communication and problem-solving skills.
Tech-savvy and comfortable working with software tools or digital platforms.
Experience in SaaS tech or digital marketing is a plus.
Empathetic proactive and driven to deliver excellent customer experiences.
Benefits
- Healthy supportive and conducive work environment (Great Place to Work Certified for three consecutive years!)
- Work with an innovative company delivering cutting-edge solutions across multiple industries
- Lead a team in a fast-paced high-growth environment
- Competitive salary with opportunities for career advancement
- Collaborative forward-thinking work culture
- 21 leave credits plus all client-based holidays
- HMO coverage with dependent benefits
- Exposure to world-class leadership from both local and international supervisors
Required Skills:
Key Responsibilities: Guide new clients through smooth onboarding and setup. Conduct virtual training sessions and provide ongoing support. Monitor account health and proactively engage with clients to ensure satisfaction and retention. Consult on best practices to help clients maximize product use and achieve their goals. Identify upsell or renewal opportunities and collaborate with internal teams. Qualifications: At least 2 years of experience in Customer Success Account Management or Client Support. Strong communication and problem-solving skills. Tech-savvy and comfortable working with software tools or digital platforms. Experience in SaaS tech or digital marketing is a plus. Empathetic proactive and driven to deliver excellent customer experiences.
Company Industry
IT Services and IT Consulting
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
