Technology Outsourcing Business Analyst
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Join our team as a Solutions Analyst II and be at the forefront of driving technical innovation and strategic business solutions. Your role will be key to transforming complex challenges into efficient tailored solutions fostering both personal and professional growth.
As a Solutions Analyst II within the team you will play a pivotal role in bridging the gap between product owners business operations and software developers by leveraging your technical and analytical reasoning skills. You will elicit and document business and data flow requirements translating them into well-structured and technically feasible solutions. Your adaptability and ability to lead through change will be crucial in ambiguous situations and in effectively handling dependencies. With a strong foundation in data analytics you will be instrumental in developing innovative architecture designs and operating systems. Your excellent verbal and written communication skills will ensure clear and compelling exchanges with diverse stakeholders fostering collaboration and promoting the success of the companys projects and programs.
Job responsibilities
- Experience working as part of a regional cross-functional team and working with all levels
- Project management communication stakeholder management negotiating and influencing experience with a track record of achieving engagement and delivery from cross-functional stakeholders
- Contribute and participate in internal and external audits as well as regulatory reviews
- Ensure IT service provider compliance with laws and regulations
- Coordinate the management and monitoring of supplier performance for both internal and external technology service engagements.
- Identify and raise risks associated with technology outsourcing and create / manage / monitor action plans to address those risks through to completion
- Work with key stakeholders to ensure appropriate processes roles and SLAs are in place to manage and govern the IT environment and its daily operations
- Develop and report the appropriate and relevant management information (KRIs/KPIs) for IT outsourcing to the Legal Entity as and when is required
- Prioritise and deliver timely high quality risk based reporting which has a solid data and evidence based foundation
- Partner with relevant Global Regional and Legal Entity teams m to maintain efficient and effective control environments for outsourced technology services
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies
Required qualifications capabilities and skills
- 2 years of experience or equivalent expertise in solutions analysis with a focus on eliciting and documenting business and data flow requirements
- Demonstrated proficiency in data fluency including experience with data extraction interpretation and making data-informed decisions
- Developing technical fluency in relevant platforms software tools and technologies with a curiosity to continuously expand technical knowledge
- Experience in data visualization and analytics including understanding of vendor products and managing vendor relations
- Strong written communication skills with a proven ability to effectively translate complex information for diverse stakeholder audiences
- Knowledge and understanding of Local regulation including all relevant BaFin and EBA guidelines
Required Experience:
IC
Key Skills
- Business Process
- Active Directory
- Customer Service
- Information Technology
- HIPAA
- Information Security
- Infrastructure
- Linux
- Project Management
- Nist
- Risk Assessments
- Procedures
- hardware
- Data Analysis
- Technical Support
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
