Account Manager (Severní Čechy)

About Wolt

At Wolt we create technology that brings joy simplicity and earnings to the neighborhoods of the 2014 we started with delivery of restaurant food. Now were building the delivery of (almost) everything and youll find us in over 500 cities in 30 countries around the 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isnt always easy but its definitely exciting. Here youll learn more build more and ship more than in most other companies. Youll be challenged a lot but also have a lot of fun on the way. So if youre a self-starter with drive and entrepreneurial spirit this could be the ride of your life.

On a personal note it goes without saying that youre a team player and willing to roll up your sleeves as we build this new area of our business in the Severní Čechy region. As time progresses and more partners are onboarded the targets and duties of the role may develop.

What youll be doing

Are you an experienced and strategic sales professional with a true service first mindset If this sounds like you then wed love to chat!

Day-to-day in this role youll:

• Successfully onboarding and training restaurant venues providing them with all the tools and information to start working as soon as possible.
• Manage on-site partner portfolio relationships requiring regular travel to key client locations across the Severní Čechy region.
• Proactively contact our Restaurant partners to secure their participation in Wolt Ads & Wolt Promos campaigns.
• Working with the partner to improve overall sales and conversion rates by sharing tools and best practices to help ensure the partners success.
• Owning the partners assortment - suggesting which products should be listed initially and working with the partner to constantly add/remove items to improve customer conversion.
• Monitor campaign performance analyzing data and proactively identifying optimization opportunities through performance dashboards.
• Troubleshoot technical issues related to ad delivery and performance working with technical teams to resolve issues quickly and efficiently.
• Collaborate with the BI team to develop and maintain ad reporting dashboards providing regular updates to internal and external stakeholders.

Our humble expectations

• Fluency in Czech/Slovak and at least a communicative level of English
• Proven experience in sales account management or customer/client support (experience in the restaurant/hospitality industry is a huge plus)
• Strong analytical skills with the ability to analyze and interpret data to inform decisions.
• Strong attention to detail and ability to manage multiple projects simultaneously.
• Excellent communication skills both verbal and written with the ability to communicate technical information to non-technical stakeholders.

Next steps

If you are excited about working in a high-growth environment taking ownership and being part of an extremely ambitious team then click below to apply and get the conversation going!

We will be reviewing applications on an on-going basis so if this sounds like an opportunity you want to pursue apply today!

Our Commitment to Diversity and Inclusion

Were committed to growing and empowering a more inclusive community within our company industry and cities. Thats why we hire and cultivate diverse teams of people from all backgrounds experiences and perspectives. We believe that true innovation happens when everyone has room at the table and the tools resources and opportunity to excel.