- Provides consistent and comprehensive case management
- Provides guidance and assists customers with job search strategies personal career advisement and training needs
- Helps customers identify and work with barriers to employment
- Maintains accurate and complete records and ensure smooth transition of cases across services and programs
- Responsible for managing day-to-day relationships with customers ensuring their concerns are addressed promptly with a plan of action
- Assesses the need authorize and facilitate appropriate support services
- Demonstrates strategies for re-engaging customers after training completion show effective use of the standards of the Case Management Model and the policies and procedures for Career Advisement
- Ensures that highest quality individualized services are delivered to the customer
- Ensures protection and confidentiality of participants rights
- Successfully documents customer success stories internally and externally
- Other duties as assigned
Qualifications :
- High School Diploma or equivalent required. Preferred bachelors degree from an accredited college or university
- Preferred two years of experience in social services career advisement and case management
- Strong organizational computer interpersonal and communication skills (bilingual in English and Spanish is a plus but not required)
- Ability to relate to and motivate individuals especially those facing barriers to employment
- Comfortable meeting multiple deadlines with conflicting priorities
- Strong leadership skills with a demonstrated ability to thrive in environments with multiple stakeholders frequent change and diverse objectives
- Customer service experience required
- Current drivers license (with low-risk driver rating) and automobile liability insurance required
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team Equus puts the industrys best practices to work by focusing on the development design and delivery of demand-driven workforce solutions.
When you join Equus you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.
At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color gender age pregnancy sexual orientation gender identity ancestry religion national origin veteran status physical or mental disability or reprisal or any other characteristic protected under state federal or local law.
Remote Work :
No
Employment Type :
Full-time
Provides consistent and comprehensive case managementProvides guidance and assists customers with job search strategies personal career advisement and training needsHelps customers identify and work with barriers to employmentMaintains accurate and complete records and ensure smooth transition of ca...
- Provides consistent and comprehensive case management
- Provides guidance and assists customers with job search strategies personal career advisement and training needs
- Helps customers identify and work with barriers to employment
- Maintains accurate and complete records and ensure smooth transition of cases across services and programs
- Responsible for managing day-to-day relationships with customers ensuring their concerns are addressed promptly with a plan of action
- Assesses the need authorize and facilitate appropriate support services
- Demonstrates strategies for re-engaging customers after training completion show effective use of the standards of the Case Management Model and the policies and procedures for Career Advisement
- Ensures that highest quality individualized services are delivered to the customer
- Ensures protection and confidentiality of participants rights
- Successfully documents customer success stories internally and externally
- Other duties as assigned
Qualifications :
- High School Diploma or equivalent required. Preferred bachelors degree from an accredited college or university
- Preferred two years of experience in social services career advisement and case management
- Strong organizational computer interpersonal and communication skills (bilingual in English and Spanish is a plus but not required)
- Ability to relate to and motivate individuals especially those facing barriers to employment
- Comfortable meeting multiple deadlines with conflicting priorities
- Strong leadership skills with a demonstrated ability to thrive in environments with multiple stakeholders frequent change and diverse objectives
- Customer service experience required
- Current drivers license (with low-risk driver rating) and automobile liability insurance required
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team Equus puts the industrys best practices to work by focusing on the development design and delivery of demand-driven workforce solutions.
When you join Equus you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.
At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color gender age pregnancy sexual orientation gender identity ancestry religion national origin veteran status physical or mental disability or reprisal or any other characteristic protected under state federal or local law.
Remote Work :
No
Employment Type :
Full-time
View more
View less