Medical Assistant Patient Service Specialist

Brockton, MA - USA

Monthly Salary: Not Disclosed

Posted on: 22-10-2025

Vacancies: 1 Vacancy

Job Summary

Under the supervision of the Practice Manager the Medical Assistant/ Patient Service Specialist will function as a member of the clinical and administrative team and complete assigned daily clinical and administrative operations to ensure smooth day-to-day operations in the physician practice. This includes medical/nursing support to provider staff in the ambulatory setting prepping the patient and seeing them through the entirety of their visit; as well as some responsibilities of the Patient Service Specialist role.

ESSENTIAL RESPONSIBILITIES / DUTIES:

Rooms patients and prepares the patient for the provider visit.

Takes vital signs as necessary. Responsible for accurate blood pressures temperature pulse pulse oximetry weight height respiratory rates and entering accurately into EMR.

Record patient history chief complaint pharmacy information prescription list etc. into EMR for physical.

Obtains required consents completes required forms as needed for specific visit types.

Performs office testing as needed. Required to perform controls on certain in-office tests.

Performs EKGs as ordered.

Chaperones Providers as .

Administers vaccines and medications as ordered by provider following BMC policies.

Stocks rooms and monitors expiration of supplies in exam rooms.

Assists with incoming calls as needed by answering triaging and routing telephone calls appropriately as needed.

Registers patients in EMR and verifies information including demographics and obtains accurate health insurance information. Conduct eligibility checks to ensure insurance is reflected accurately.

Schedules patients appointments and appropriate testing for patients as directed.

Follows scheduling rules and direct schedules patient visits in other practices.

Performs pre-visit planning daily for all upcoming scheduled appointments.

Performs outreach to select patient groups as directed for patient care and quality and schedules specialty appointments and testing as .

Responsible for informing manager of all clinical or administrative supply needs or assisting with ordering.

Responsible for obtaining prior authorizations and/or insurance referrals as per practice need.

(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities )

Job Requirements

REQUIRED EDUCATION AND EXPERIENCE:

High School Diploma or equivalent. No prior experience

PREFERRED EDUCATION AND EXPERIENCE:

Education from approved medical assistant program.

One to three years of medical assistant experience

CERTIFICATIONS LICENSES REGISTRATIONS REQUIRED:

CERTIFICATIONS LICENSES REGISTRATIONS PREFERRED:

Certified Medical Assistant Certification.

KNOWLEDGE SKILLS & ABILITIES (KSAs):

Strong customer service skills.

Excellent communication and interpersonal skills .

Must be able to work independently with little supervision.

Equal Opportunity Employer/Disabled/Veterans

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Required Experience: