Workspace Experience Associate (Full-time) Sydney

Were looking for a spirited Workspace Experience Associate to energise our clubhouse! This role is an exceptional opportunity for those seeking a meaningful and dynamic career shift into a corporate environment while capitalising on their hospitality and customer service skills where no two days are the same! This role will be based in our one of our clubhouses in Sydney (Customs House or Martin Place) where you will be taking the lead on all things cafe! 

What your day-to-day will look like (but not limited to!):  

• As the welcoming face of our workspace youll create personalised experiences for members and guests.
• Showcase your barista artistry by preparing a variety of beverages and managing the day-to-day operations of our cafe.
• Manage day-to-day member and guest questions enquiries booking requests mail etc. including in person and through the clubhouse email inbox promptly - be the problem solver and assist our members with any issues! 
• Play a crucial role in organising and executing workplace events. From small meetings to larger gatherings your involvement will ensure each event is a hit marked by seamless execution and guest satisfaction.
• Conduct regular inventory checks for food consumables and clubhouse supplies. Your attention here ensures were always stocked and ready to meet our members needs.
• Assist with aspects of our workspaces day-to-day operations such as opening and closing procedures and conducting space checks etc!

Qualifications :

Were Looking For Someone Who:

• At least 2 years of experience in a customer-facing role preferably in hospitality hotel and cafe/restaurant and retail or a similar service-oriented sector
• Experience as a barista within a fast-paced environment
• Brings a strong hospitality mindset and adapts to guest needs with care
• A creative solution-focused problem solver who stays positive under pressure
• Excellent people skills - able to connect with members teams and stakeholders
• Confident multitasker who thrives in fast-paced dynamic environments
• Warm relationship-focused and great at building rapport with others

Additional Information :

Why you should join us: 

• Enjoy work-life balance with MondayFriday corporate hours (weekends free!)
• Join a Great Place to Work alongside some of Australias top organisations
• Be part of a B Corp and carbon-neutral company making real social impact
• Access wellness perks including a comprehensive program and birthday leave
• Grow your career with personalised training and development opportunities
• Give back with paid volunteer leave to support causes that matter to you

Join Our Team!

If youre enthusiastic about transferring your hospitality and/or customer service skills to the corporate realm and eager to be part of a vibrant forward-thinking team were excited to meet you.

Keen to join but dont tick all the boxes Apply Anyway!

We understand that skills and potential dont always fit neatly into a checklist. If youre passionate about this role but dont meet every single requirement we still want to hear from you. Your unique experience and enthusiasm could be just what were looking for!

At Hub Australia we are dedicated to building a diverse inclusive and equitable workplace. We believe that our strength lies in our differences and we are committed to providing an environment where everyone is welcomed respected and supported. We encourage applicants of all backgrounds identities abilities and experiences to apply as we strive to reflect the communities we serve.

#LI-DNI

Remote Work :

No

Employment Type :

Full-time