Senior Product Operations Manager
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Job Summary
Were looking for a Senior Product Operations Manager to join our growing Global Products Operations Team in London. This role is a unique opportunity to have an impact on Wises mission grow as a product operations leader and empower millions more people with instant borderless money.
Product Ops is a small team of specialists at Wise. Their focus is the machine (people & processes) which builds our product. We have 120 autonomous product teams organised into 27 squads and 5 tribes. Our product teams are cross functional and made up of some of the best engineers product managers analysts designers data scientists & researchers on the planet.
About the Role
You will act as a key member of the Central Product Operations team which focuses on central processes rituals and rhythms of the product organisation. You will collaborate with stakeholders across cross-functional teams to improve operational solutions and processes.
What this will involve:
- Own key central initiatives such as the Central Product Plan and find ways to continuously integrate company wide processes.
- Deliver multiple cross functional programs within the organisation to ensure operational excellence and product governance.
- Provide guidance lead cross functional teams and facilitate collaboration.
- Driving strategy and execution through strategic planning of processes with the objective to increase delivery speed and business value.
- Understanding problem areas and identifying opportunities where scalable processes can support overall business growth.
- Managing stakeholder requirements and overseeing initiatives from conception to implementation and delivery.
Qualifications :
A bit about you:
- 8 years of experience from leading operational practices in fast growing technology companies working closely with technical teams.
- You understand the bigger picture are analytical and can quickly assess break down and prioritise problems / opportunities.
- Strong communicator with a background in working with stakeholders in multiple teams and building relationships.
- Demonstrate a problem solving attitude with the ability to use data to drive business decisions.
- Experience in working in a fast-growing technology driven environment.
- Navigating ambiguity and have the ability to exercise sound judgment and decision-making abilities
- Understand the importance of providing clear rationales for teams and excel in doing so.
- Data informed organised and processed driven.
- Collaborative and open minded and thrive in fast changing environment
- Ambitions to learn and grow and to help others do the same.
Nice to have:
- Previous experience of financial institutions product management program management compliance or governance.
- Previous exposure to strategy and/or change management.
- Have experience working with JIRA beyond the basic use case.
Additional Information :
This role will give you the opportunity to
- Choose your path to impact we believe people are most empowered when they can act autonomously. So rather than telling you what to do youll work with your team to create a vision of your own. Of course you can always gather feedback from smart curious people across Wise but youll have the freedom to make your own calls.
- Get amazing exposure to the full breadth and depth of our product while working with a group of strong and dedicated product managers engineers analysts and operations.
- Help shape key central processes rituals and rhythms across the company to get closer to our Mission.
- Work with a highly curious brilliant and motivated team from different backgrounds
- Be part of our mission to make money without borders the new normal.
Were people without borders without judgement or prejudice too. We want to work with the best people no matter their background. So if youre passionate about learning new things and keen to join our mission youll fit right in. Also qualifications arent that important to us. If youve got great experience and youre great at articulating your thinking wed like to hear from you. We believe that diverse teams build better products so wed especially love to hear from you if youre from an under-represented demographic.
For everyone everywhere. Were people building money without borders without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.
Were proud to have a truly international team and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what its like to work at Wise visit .
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Employee Evaluation
- Continuous Improvement
- FDA Regulations
- Management Experience
- Process Improvement
- Profit & Loss
- Operations Management
- Project Management
- Strategic Planning
- Leadership Experience
- P&L Management
- Supervising Experience
About Company
Wise is a global technology company, building the best way to move money around the world. With the Wise account people and businesses can hold 40+ currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new cro ... View more
