Senior UX Designer

Tampa, FL - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

ConnectWise is an industry and Global leading software company with over 3000 colleagues in North America EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers our suite helps over 45000 of our partners manage their businesses better sell more efficiently automate service delivery and remotely control technology so they can consistently deliver amazing customer experiences.

Our company is powered by our connections our colleagues and our community. And we accept all kinds.

Game-changers innovators culture-loversand humankind.

We invite discovery and debate. We recognize key moments as milestones.

We see you and value you for your unique contributions. Our inclusive positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills giving you the choice of how YOU make a difference.

Curious Read this opportunity to learn how YOU can make a difference at ConnectWise!

Senior UX Designer - Tampa FL or Orlando FL based

General Summary:

The Senior UX Designer is responsible for creating and improving the organizations suite of web applications by facilitating the UX design process. This role works in partnership with the Product Management teams to create superior high-quality and innovative user experiences across multiple platforms for partners. With your consent reference checks will be conducted prior to receiving an offer.

Essential Duties and Responsibilities:

Provides support to cross-functional teams with a high attention to detail
Researches analyzes and documents findings
May coach review and/or delegate work to other team members
Guides product teams to understand our partners and their needs through market analysis customer research and feedback
Collaborates with product managers engineers architects and designers to understand the product requirements and enhance user experience
Embeds design-thinking processes around user research rapid prototyping testing and iteration
Maintains design consistency defined patterns and interaction design
Designs and make recommendations on workflows and wireframes to prototypes
Ensures all design deliverables are completed on time and accurately
Builds comprehensive design portfolio displaying recent user-centered design work
Proposes design and user experience improvements based on data and testing results
Drives data-based decision-making while viewing problems from a data-driven perspective
Facilitates the UX design process from research all the way through to high-fidelity design and prototype
Works cross-functionally from early ideation to ongoing discovery and validation utilizing data-driven metrics
Collaborates with scrum teams to create a superior user experience for products across multiple platforms

Knowledge Skills and/or Abilities Required:

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to manage large projects and processes independently with limited supervision
Recognized subject matter expert of applicable work area
Ability to situationally adapt and understand new technology/processes as per business and partner requirement
Strong written and verbal communication skills
Strong team player with the ability to build positive and collaborative relationships
Proficient skills in user-centered design UX research UX strategy and interaction design
Strong knowledge of design tools such as Figma Axure Balsamiq or equivalent
Advanced problem-solving skills with a balanced approach towards aesthetics and usability
Strong knowledge of user testing tools like Maze

Educational/Vocational/Previous Experience Recommendations:

Bachelors degree in related field or equivalent business experience
6 years of relevant experience
Experience with Agile based project execution

Working Conditions:

Tampa or Orlando preferred
0-10% travel may be required

ConnectWise is an Equal Opportunity Employer dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race ethnicity color religion age sex (including pregnancy) sexual orientation gender gender identity or expression ancestry national origin citizenship status physical or mental disability genetic information military/veteran status marital status familial or parental status or any other characteristic or status protected by applicable federal state and local laws.

The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process please contact us at or 1-.

Required Experience:

Senior IC

ConnectWise is an industry and Global leading software company with over 3000 colleagues in North America EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers our suite helps over 45000 of our partners manage their businesses better sell mor...