NASCAR Software Application Engineer-Mid Level

About Pratt Miller an Oshkosh company

Pratt Miller is a product development company in motorsports defense and mobility industries providing clients with product engineering and low-volume production solutions. Our range of research & development engineering prototype manufacturing test & validation and low-rate production capability help our customers bring their high-quality products to market faster.

Pratt Miller is a product development company in motorsports defense and mobility industries providing clients with product engineering and low-volume production solutions. Our range of research & development engineering prototype manufacturing test & validation and low-rate production capability help our customers bring their high-quality products to market faster.

The NASCAR Software Application Engineer will assist our NASCAR Motorsports clients with support and development of PME-proprietary software role combines technical expertise customer relationship management and software development support. The ideal candidate will thrive in a collaborative fast-paced team environment balancing client-facing responsibilities with internal coordination among developers QA and product teams.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Candidate will work in a team environment with responsibilities including but are not limited to the following items:

• Customer Support
• Serve as the primary point of contact for customers using Pratt Millers database software and motorsports competition tools
• Assist clients with application support customization and integration using APIs
• Set up manage and lead project meetings with customers
• Build and maintain strong client relationships through understanding needs setting clear expectations and ensuring satisfaction
• Maintain clarity and set realistic expectations for customers under high-pressure conditions
• Conduct training sessions demonstrations and onboarding to help customers effectively use PME tools
• Gather client feedback to inform product improvements and relay insights to internal teams
• Provide on-site or remote support when needed for client Events
• Outline process and client workflow for tool integration and training
• Engage constructively in discussions by listening actively and contributing thoughtful input
• Design and draft clear concise and well-structured reports that meet the clients requirements using Telerik tools
• Ability to travel and be on-site with clients for data ingestion support training discussions and on-boarding
• Software Development Support
• Act as the liaison between the PME Software Development Team and customer
• Identify document and track software defects through the JIRA ticketing system
• Communicate and work closely with developers to resolve issues
• Collaborate with Developers Product Managers Business Analyst and other Stakeholders to clarify requirements and define acceptance criteria
• Diagnose and resolve technical issues reported by clients through systematic investigation and root cause analysis
• Perform routine maintenance tasks such as updates patches and system upgrades
• Collaborate with customers development QA and operations teams to plan and schedule deployments
• Software Testing Support
• Maintain test documentation to reflect evolving requirements and system changes
• Design execute and maintain test cases to validate functionality performance and reliability of software applications
• Monitor deployment processes to identify and resolve issues in real-time
• Diagnose and resolve errors or performance issues during and after deployments
• Document deployment steps lessons learned and improvements for future releases
• Contribute to continuous improvement of QA frameworks tools and methodologies

ADDITIONAL DUTIES AND RESPONSIBILITIES:

In addition to the responsibilities mentioned above tasks relating to the following area will be. assigned as required:

• Attendance at Pratt & Miller meetings
• Education / training
• Provide feedback on product needs and processes
• Support Pratt Miller initiatives marketing events and general development as necessary

ESSENTIAL KNOWLEDGE AND SKILLS:

Desired Education

• BS or MS in Software Eng Computer Science Mechanical Eng or a related field
• At least 3 years of experience in professional Motorsports
• Software support experience preferred

Desired Specialized Knowledge and Skills

• Proficient in Excel Word Power Point SQL Azure MATLAB and Networkingconcepts
• Preferred coding background in C# MS SQL Python and/or Angular
• Knowledge of agile software management tools (specifically JIRA & Confluence)
• Experience working in a collaborative team environment with members in multiple locations
• Attention to detail and drive for quality
• Excellent interpersonal verbal and writing skills for communicating with other Pratt Miller Engineering team members and clients
• Good analytical problem solving and organizational skills
• Willingness to learn and stay current with software development technologies
• Experience with structured software development practices
• Ability to work independently and move projects forward with little direction
• Strong work ethic
• Team player

Work Environment/Physical Demands

• Must be able to multi-task in a fast passed dynamic and stressful environment while producing accurate decisions and results
• Stress may occur periodically
• Long hours may be required at times
• Limited amounts of travel may be required
• Work environment can vary between group and individual assignments and tasks

Pay Range:

Oshkosh is committed to working with and offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability for any part of the recruitment process please contact our talent acquisition team by email .

Oshkosh Corporation is a merit-based Equal Opportunity opportunities are open for application to all qualified individuals and selection decisions are made without regard to race color religion sex national origin age disability veteran status or other protected characteristic. To the extent that information is provided or collected regarding categories as provided by law it will in no way affect the decision regarding an employment application.

Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with Oshkosh Corporations legal duty to furnish information.

Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be U.S. Persons as defined in these regulations. Generally a U.S. Person is a U.S. citizen lawful permanent resident or an individual who has been admitted as a refugee or granted asylum.