1. Performs direct observation and ensures competency for all department staff.
2. Monitors trends and reports all Quality Improvement indicators and Focus Studies. Recommends and implements improvements necessary to achieve operational goals and to improve patient outcomes.
3. Ensures that accreditation standards are met for the department in accordance with CAP JCAHO CLIA OSHA etc.
4. Follows up on all patient safety related complaints for department.
5. Documents attendance and tardy activity for department staff.
6. Communicates to staff consistently. Holds section meetings at least monthly documents and submits minutes.
7. Demonstrates comprehension of all procedures within the department as defined in the Procedure Manuals. Reviews Manuals biannually revises procedures as necessary.
8. Reviews productivity data evaluates and resolves discrepancies. Investigates physician complaints.
9. Approximate work time is 80% off the bench and 20% on the bench (as needed).
10. Attends required department or hospital meetings.
11. Distributes workload to section staff taking into consideration priority of work and skill of the employee.
12. Prepares monthly schedule.
13. Maintains staffing for call-ins or other unusual circumstances.
14. Maintains an adequate reagent and supply inventory in the department.
15. Evaluates new technologies for the section in conjunction with the Medical Director of the department.
16. Serves in a problem solving role for the department.
17. Assists in the orientation of new department employees as demonstrated by the completed orientation checklist in the employees personnel file.
18. Collaborates with Manager and others to meet the educational needs of the staff through presentations educational materials online learning offsite meetings etc.
19. Makes recommendation to the Manager for hires promotions disciplinary actions and terminations.
20. Meets regularly with section Medical Director and seeks involvement regarding capital purchases operational and technical issues.
21. Other duties as assigned.
Collaboration & Teamwork: works cooperatively and collaboratively with others toward the accomplishment of shared goals.
Valuing Diversity: recognizing and embracing the unique talents and contributions of others.
Service Orientation: desire to serve and focus ones efforts on discovering and meeting the needs of internal and external customers.
Achieves Results: reflects a drive to achieve and outperform. Continuously looking for improvements. Accepts responsibility for actions and results.
Organizational Alignment: ability to align people processes and organizational structure with UMCs strategic direction.
Developing Others: views people their knowledge and capabilities as assets and provides opportunities that allow employees to continuously learn and develop.
Communication: practices attentive and active listening and can restate opinions of others; communicates messages in a way that has the desired effect.
Integrity: conducts business with honesty and professional ethics. Seeks to achieve results in the best interest of the organization. Models and reinforces ethical behavior in self and others.
Additional Responsibilities:
Demonstrates a commitment to service organization values and professionalism through appropriate conduct and demeanor at all times.
Adheres to and exhibits our core values:
*Integrity: Moral wholeness soundness uprightness honesty and sincerity as a basis of trustworthiness.
*Excellence: Outstanding achievement merit virtue; continually surpassing standards to achieve/maintain quality.
Maintains confidentiality and protects sensitive data at all times.
Adheres to organizational and department specific safety standards and guidelines.
Works collaboratively and supports efforts of team members.
Demonstrates exceptional customer service and interacts effectively with physicians patients residents visitors staff and the broader health care community.
Skills Knowledge or Abilities critical to this role: Must be able to distinguish color work under time pressure and work rapidly.
Language Ability: Must be able to communicate effectively in both verbal and written formats.
Reasoning Ability: Ability to break down problems or tasks; scanning ones own knowledge and experience to identify causes and consequences of events
Computer Skills: Laboratory and Hospital LIS Microsoft Word Excel and PowerPoint
IV. Job Requirements / Qualifications
Education / Accreditation / Licensure (required & preferred):
BS or BA in Biological Sciences Chemistry or Medical Technology preferred with four years of experience required.
Experience (required and preferred):
Required Experience:
Manager
UofL Health provides comprehensive care at our UofL Health – UofL Hospital location in Louisville Ky. Learn more about UofL Health – UofL Hospital and the various services we provide.