Job Description:

Job Title: Senior ServiceNow Developer L3
Experience Required: 5 years
Location: Any
Employment Type: Full-time

• Collaborate with architects and BAs to understand and translate business requirements into technical designs.
• Actively participate in discovery and requirement workshops with clients and internal stakeholders.
• Configure and customize multiple ServiceNow modules including ITSM HAM SAM AgenticAI.
• Lead domain separation setup including domain hierarchy design domain tagging and enforcing domain-specific data access policies.
• Develop platform artifacts including client scripts business rules UI policies data policies and workflows using Flow Designer.
• Build and maintain integrations with third-party systems using REST SOAP IntegrationHub and MID Server technologies.
• Perform unit testing support UAT and assist with defect resolution and change requests.
• Maintain comprehensive technical documentation and configuration records in line with internal standards.
• Mentor junior developers and participate in code reviews to ensure quality and compliance.

Required Skills and Qualifications

• 5 years of ServiceNow platform development and configuration experience.
• Expertise in at least two modules among ITSM Hardware Asset Management (HAM) Software Asset Management (SAM) & Agentic AI
• Demonstrated experience in configuring and managing domain separation and multi-tenant environments in ServiceNow.
• Strong scripting skills (JavaScript) for Business Rules Client Scripts Script Includes UI Actions and Flow Designer workflows.
• Solid understanding of ACLs data models platform architecture and security best practices.
• Experience with integrations using REST/SOAP APIs MID Server and IntegrationHub.
• ServiceNow Certified System Administrator (CSA) required; Certified Application Developer (CAD) or Implementation Specialist certification preferred.
• Excellent communication problem-solving and client collaboration skills.

We transform. SAP solutions into Value

For any questions related to Job Description you may connect with below specified contact from Recruiting.

Recruiter Name: Sweta Yadav

Recruiter Email ID:

NTT DATA Business Solutions is a fast-growing international IT company and one of the worlds leading SAP partners. We are a full service provider delivering everything from business consulting to implementation of SAP solutions including hosting services and support.