Client Success Project Manager (FTC)

Fredericton - Canada

Monthly Salary: $ 45 - 60

Posted on: 22-10-2025

Vacancies: 1 Vacancy

Department:

Project Management

Job Summary

Description

Arcadis is the worlds leading company delivering sustainable design engineering and consultancy solutions for natural and built assets.

We are more than 36000 people in over 70 countries dedicated toimproving quality of life. Everyone has an important role to play. With the power of many curious minds together we can solve the worlds most complex challenges and deliver more impact together.

Role description:

Are you passionate about building strong client relationships and delivering exceptional project outcomes In this role youll lead discovery sessions define project scope and oversee implementation to ensure every client experience exceeds expectations. Youll manage timelines resources and risks while serving as the key point of contact during onboarding and beyond.

If you have proven experience in project management or client success strong communication skills and a customer-centric mindset this is your chance to make an impact in a dynamic collaborative environment.

Please note: This is a fixed-term 12-month contract to cover maternity leave.

Role accountabilities:

- Build and maintain strong long-term relationships with clients.

- Define project scope goals deliverables timelines and resources.

- Create detailed project plans and schedules

- Provide regular updates reports and insights to clients regarding progress and outcomes.

- Conduct discovery sessions to understand the new clients goals and requirements.

- Oversee setup configuration or customization of products or services for new clients.

- Ensure all deliverables meet client expectations and agreed specifications.

- Serve as a point of contact during the initial implementation phase.

- Identify potential risks and develop mitigation strategies.

- Provide status updates and implementation progress reports to both clients and internal stakeholders.

Qualifications & Experience:

- Bachelors degree in business administration Marketing Communication or a related field (preferred but not always required).

- Proven experience as a Project Manager Client Relationship Manager or in a similar customer-facing role.

- Experience in managing multiple accounts simultaneously and delivering measurable results.

- Empathy and active listening to understand client needs and concerns.

- Ability to meet deadlines and stay on top of deliverables for both ongoing clients and new implementations.

- Strong analytical and problem-solving skills to address client issues and find effective solutions.

- Customer-Centric Mindset: A focus on delivering value and exceeding client expectations.

- Strong understanding of project methodologies: (Waterfall Agile Scrum or Hybrid models.)

- Self-Motivation: A proactive attitude to take ownership of client accounts and drive results.

Why Arcadis

We can only achieve our goals when everyone is empowered to be their best. We believe everyones contribution matters. Its why we are pioneering a skills-based approach where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.

Youll do meaningful work and no matter what role youll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark on your career your colleagues your clients your life and the world around you.

Together we can create a lasting legacy.

Join Arcadis. Create a Legacy.

Our Commitment to Equality Diversity Inclusion & Belonging

We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women minorities people with disabilities and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race creed color religion national origin sex age disability marital status sexual orientation gender identity citizenship status disability veteran status or any other basis prohibited by law.

The salary range for this position is $45.000 - $60.000. The base salary represents Arcadis hiring range for this position. Actual salaries will vary and will be based on various factors such as location skills experience and qualification for the role.

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Required Experience:

DescriptionArcadis is the worlds leading company delivering sustainable design engineering and consultancy solutions for natural and built assets.We are more than 36000 people in over 70 countries dedicated toimproving quality of life. Everyone has an important role to play. With the power of many c...