Service Delivery Engineer

We are looking for an experienced Service Delivery Engineer with a strong background in 3rd Line Support to join a dynamic and technology-driven this role you will be a key member of a growing technical team responsible for supporting complex environments resolving advanced technical challenges and ensuring seamless service delivery for enterprise clients.

About the Company

Our client is a well-established UK-based technology group providing innovative software and payment solutions across multiple industries. The company focuses on delivering secure cloud-based platforms that help organizations streamline operations enhance customer engagement and achieve digital transformation. With a collaborative culture and a commitment to professional development the company offers its employees the opportunity to work with modern technologies in an international environment.

Your Responsibilities

Troubleshoot and resolve complex technical issues across infrastructure network and application layers.

Collaborate closely with internal teams (Customer Success Account Management Development) to deliver high-quality solutions tailored to client needs.

Manage and support cloud environments (Azure AWS GCP).

Configure and maintain CI/CD pipelines in GitLab and automate processes using PowerShell Bash or Python.

Administer Microsoft 365 Exchange Online Teams SharePoint and related services.

Implement best practices in monitoring alerting and system security.

Support migrations integrations and disaster recovery initiatives.

What Were Looking For

Proven experience in IT infrastructure cloud platforms and advanced technical support.

Strong knowledge of virtualization (VMware Hyper-V) and containerization (Docker Kubernetes).

Proficiency in scripting (PowerShell Bash or Python) and SQL.

Excellent communication analytical and problem-solving skills.

Familiarity with ITIL framework; certifications such as Azure Administrator AWS Solutions Architect or CompTIA Security are an advantage.

Nice to Have

Practical experience with DevOps tools and automation.

Understanding of web technologies (HTML CSS JavaScript).

Ability to document technical issues and solutions in a clear and structured way.

Why Apply

This is a great opportunity to join a company that truly values technical excellence continuous improvement and teamwork. Youll work with cutting-edge technologies have real impact on client solutions and grow your expertise in a supportive international environment.

If youre ready to take on new challenges and be part of an ambitious technical team apply today and lets talk!