Resident Service Specialist
Highlights:
Location:Alexandria VA
Position Type:Contract
Hourly / Salary:Based on experience
Residency Status:US Citizen
Position Description
The Resident Services Specialist provides direct support and guidance to individuals residing in the homeless shelter and hypothermia support locations ensuring their well-being and progress toward self-sufficiency.
This role involves assisting residents with daily needs addressing immediate concerns monitoring compliance with shelter rules supporting resource distribution and de-escalating conflicts. The Specialist also connects residents with appropriate resources facilitates access to services and encourages participation in programs that promote stability and personal growth.
The Specialist is also responsible for completing necessary reports and documentation for each scheduled shift.
This position may require standing walking and occasionally lifting up to 20 pounds.
Skills Required
Experience working with adults experiencing homelessness diagnosed with behavioral health disorders or who are substance dependent
Counseling and crisis intervention skills
Ability to communicate effectively both orally and in writing
Basic computer skills to maintain data in a Homeless Management Information System (HMIS)
Experience Required
Education Required
Education Preferred
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