Customer Support Coordinator (mwd)
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Job Location:
Yearly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Position: Customer Support Coordinator (m/w/d)
The TIENS Group Co. Ltd. is a multinational conglomerate integrating industrial capital business capital and financial capital with its scope of business covering biotechnology health management hotel and tourism industry education & training e-commerce and finance investment etc. With its business reaching over 224 countries TIENS Group has set up branches in 117 countries & regions and has established strategic alliances with top ranked enterprises from many countries. TIENS Europe Region is currently active on more than 20 markets.
Tasks
- Actively support of the sales team in online offline activities as well as B2B and B2C.
- Updating the promotion and marketing in social media channels
- Translation / overseeing the translation/proofreading of company marketing materials in German and English
- Deliver the excellent customer service for networks distribution and clients
- Working with distributors / executives to implement SIPs and other business programs to provide ongoing support in their business development.
- Organization preparation and active participation in events meetings and training
- Support the German team of regular reports event organization and special projects
Requirements
- Excellent in German and English
- Relevant professional experience 2 years in the field of customer service / customer care
- Active motivated team player and work independently
- PC knowledge with the MS Office package
Benefits
- The office has excellent public transport connections
- A motivated team that supports each other
- The opportunity to contribute your individual strengths
- Coffee tea and water are freely available
- Broad TIENS product portfolio with attractive employee discounts
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
