About the Role
Were looking for a Business Intelligence Analyst to bridge operations strategy and analytics.
This role drives data-based decision-making connecting operational performance with strategic insight.
Your mission: strengthen operational analytics build data flows and support the design and execution of a data-driven decision framework across NOVACARD.
Tasks
Key Responsibilities
- Analyze and optimize operational processes (Customer Service Logistics Customer Feedback).
- Conduct lifecycle trend and root-cause analyses to identify improvement opportunities.
- Build and maintain automated dashboards (Power BI or similar) with key KPIs.
- Collaborate with Operations and Strategy teams to translate data into clear actions.
- Ensure data quality integration and governance across multiple systems.
- Support continuous improvement initiatives and strategic planning.
Requirements
Ideal Profile
Experience: 2 years in data analysis (ideally fintech or operations-related).
Technical Skills:
- SQL and BI tools (Power BI Tableau Looker).
- Data integration and quality management.
- Basic Python and statistical analysis (a plus).
Soft Skills:
- Communication and storytelling.
- Project management and cross-functional collaboration.
- Analytical precision and results-oriented mindset.
Languages (mandatory):
- English Spanish or English Russian.
Benefits
Compensation
- $45000 MXN/month (remote candidates outside Mexico also considered)
- Higher Law Benefits
- Major Medical Insurance
- Grocery Voucher
Join NOVACARD
Be the link between data strategy and operations turning insights into impact and helping us scale smarter and faster.
About the RoleWere looking for a Business Intelligence Analyst to bridge operations strategy and analytics.This role drives data-based decision-making connecting operational performance with strategic insight.Your mission: strengthen operational analytics build data flows and support the design and...
About the Role
Were looking for a Business Intelligence Analyst to bridge operations strategy and analytics.
This role drives data-based decision-making connecting operational performance with strategic insight.
Your mission: strengthen operational analytics build data flows and support the design and execution of a data-driven decision framework across NOVACARD.
Tasks
Key Responsibilities
- Analyze and optimize operational processes (Customer Service Logistics Customer Feedback).
- Conduct lifecycle trend and root-cause analyses to identify improvement opportunities.
- Build and maintain automated dashboards (Power BI or similar) with key KPIs.
- Collaborate with Operations and Strategy teams to translate data into clear actions.
- Ensure data quality integration and governance across multiple systems.
- Support continuous improvement initiatives and strategic planning.
Requirements
Ideal Profile
Experience: 2 years in data analysis (ideally fintech or operations-related).
Technical Skills:
- SQL and BI tools (Power BI Tableau Looker).
- Data integration and quality management.
- Basic Python and statistical analysis (a plus).
Soft Skills:
- Communication and storytelling.
- Project management and cross-functional collaboration.
- Analytical precision and results-oriented mindset.
Languages (mandatory):
- English Spanish or English Russian.
Benefits
Compensation
- $45000 MXN/month (remote candidates outside Mexico also considered)
- Higher Law Benefits
- Major Medical Insurance
- Grocery Voucher
Join NOVACARD
Be the link between data strategy and operations turning insights into impact and helping us scale smarter and faster.
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