Technology Insights & Improvements Lead

The Team

The Technology Business Operations Excellence (TBOX) team at SEEK is a central function within Technology Strategy & Operations focused on driving operational excellence process optimisation and strategic reporting across the Technology division. Their work is critical to enabling SEEKs Technology Strategy unlocking productivity and ensuring efficient transparent and compliant operations.

About the role 

As the Insights & Improvements Lead at SEEK youll play a pivotal role in a fast-paced supportive environment tackling complex challenges that directly impact lives. This role acts as the central intelligence hub for Technology driving strategic reporting analytics and improvement initiatives. Youll deliver data-driven insights to executive leadership support core decision-making forums and lead efforts to enable efficiency clarity and operational excellence across Technology.

Responsibilities 

• Lead strategic reporting and governance forums including the monthly Technology Leadership Team operational metrics forum with full ownership of preparation facilitation and follow-up to drive alignment and accountability
• Translate complex data into compelling stories that drive action using clear visual storytelling and executive-ready presentations tailored for forums such as the ELT TSAS and SEEK Board
• Influence senior stakeholders through high-impact reporting combining strong presentation skills with a deep understanding of business context to shape decisions and strategy
• Drive automation and capability uplift transitioning manual Excel-based reporting to scalable ETL and BI solutions and embedding best practices across the reporting lifecycle
• Champion Business Excellence and continuous improvement using advanced analytics and lean practices to identify inefficiencies optimise processes and deliver measurable value across Technology
• Coordinate specialised and compliance reporting (e.g. Cyber Security Forum Data Trust Committee Fair Hiring & Modern Slavery) ensuring insights are relevant timely and aligned to governance needs
• Lead and mentor a team of 3 analysts building technical and strategic capability through hands-on support structured development and cross-skilling to ensure a resilient high-performing team

Qualifications :

Skills and experience 

Youre a strategic thinker with a knack for connecting the dots and creating strategic narratives that drive improvements.

• Proven expertise in governance reporting and performance improvement with deep knowledge of tools and methodologies
• Exceptional communicator with strong data storytelling skills and a strategic customer-first mindset
• Skilled in influencing and partnering across all levels with a collaborative approach that works across geographies and cultures
• Good experience with BI and operational excellence tools (e.g. Tableau Databricks Lean Six Sigma) and a passion for automation and process efficiency
• Highly analytical and detail-oriented with strong problem-solving skills and the ability to navigate complexity and ambiguity
• Creative resourceful and continuously seeking innovative ways to improve processes with 3 years of experience in people leadership mentoring and coaching team members
• Positive solutions-focused mindset with a strong customer orientation and a willingness to go the extra mile

Additional Information :

Permanent Perks
At SEEK we offer:

• Annual Performance Bonus Plan
• Support of flexible working including a mix of office and work from home days depending on your role.
• Paid and unpaid leave benefits including Personal Flexi Days and Volunteer Days as well as the opportunity to purchase additional leave
• Support for parents with 14 weeks paid primary carers leave and 2 weeks paid leave for partners
• The opportunity to work from anywhere for up to 4 weeks per financial year

At SEEK we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such we welcome applications from people with diverse backgrounds and life experiences especially as they relate to gender sexual identity culture faith disability and life stages. If you have the skills curiosity and an adaptable mindset but dont meet every responsibility or qualification listed in this advertisement please still get in touch with us.

Should you require any specific support or adjustments throughout the recruitment process and beyond please advise us and we will be happy to assist.

For this role only those candidates with the eligible right to work will be considered.

SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.

Remote Work :

No

Employment Type :

Full-time