Director, IT Infrastructure

Job Summary

Supports technical projects from initiation through implementation including phases such as planning analysis design development and implementation. Technical disciplines for project range include client server mainframe telecommunications data warehousing process re-engineering and product installations. Works with the technology Program Management team to establish project requirements priorities and deadlines. Prepares and presents progress reports for management.

Essential Functions

directs and manages Technical Program operations; recruits selects orients trains coaches counsels and disciplines staff. Plans monitors appraises and reviews staff job contributions

technical expertise for resource assignment TCO analysis project management best practices coaching and performance management.

the PMO team in regular project reviews and technical troubleshooting project issues.

with various DCPS departments to provide technical support for project management of infrastructure projects for technology programs and projects.

in development of detail level project schedules using standard tools including but not limited Microsoft Project to capture tasks resources and scope of projects.

project forecasts aligned with District standards and policies.

technical expertise for IT projects to control scope of projects.

in all development document reviews.

with the PMO team to develop detail project schedules and track project deliverables.

other duties as assigned.

Qualifications

Education: Bachelors degree from an accredited college or university or equivalent supervisory and/or management work experience.

Experience: Five (5) years of progressive responsible experience in team and personnel management and management of projects efforts and initiatives in a technical environment. Knowledge of K12 educational business systems preferred.

Certifications & Licenses: Relevant Building Industry Consulting Service International (BICSI) certification preferred.

Knowledge Skills and Abilities

• Knowledge of district state and federal policies guidelines laws and rules related to information technology
• Knowledge of Microsoft Operating Systems
• Knowledge of network systems and infrastructure
• Knowledge of emerging technologies
• Strong project management skills
• Strong oral written and interpersonal communication skills
• Strong supervisory skills
• Strong time management skills
• Strong creative problem solving skills
• Strong organizational skills
• Strong computer systems technology skills
• Strong word processing spreadsheet project management database and presentation software skills
• Ability to coordinate work with senior level mid level managers and technical specialists
• Ability to discuss technical information with users discern their needs and identify appropriate solutions
• Ability to communicate technical and complex information to non-technical users
• Ability to manage projects from concept development through implementation
• Ability to perform analysis provide requested reporting and document support issues for technology used by DCPS
• Ability to design workflows and procedures
• Ability to manage team activities
• Ability to implement continuous improvement processes
• Ability to effectively facilitate meetings

Required Experience:

Director