Platform Efficiency & Delivery Initiatives Manager
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Job Location:
University Place, WA - USA
Monthly Salary:
Not Disclosed
Posted on:
21-10-2025
Vacancies:
1 Vacancy
Job Summary
OVERVIEW
We are seeking a results-oriented strategic leader to join the Platform & Delivery Efficiency Team as an Platform Enablement & Execution Lead This role is responsible for driving clarity of purpose delivering business value and ensuring cross-functional alignment across delivery strategy and MarTech initiatives. The Program Manager will own the prioritized roadmap remove blockers and facilitate regular cadences to ensure successful execution of strategic deliverables. The ideal candidate will partner with business leaders and cross-functional teams to define prioritize and drive strategic deliverables that accelerate delivery and enhance engagement so we can communicate with our customers quickly and more effectively.
WHAT YOULL BE DOING
- Own and manage a value-driven prioritized roadmap of strategic deliverables that accelerate delivery and enhance engagement.
- Oversee day-to-day delivery of multiple roadmap items ensuring initiatives are completed on time on budget and on scope.
- Develop individual project plans and track progress against milestones.
- Manage intake of new requests from delivery teams facilitating review and prioritization in Steerco forums.
- Assemble and coordinate cross-functional teams required for successful delivery.
- Identify escalate and resolve blockers impacting delivery.
- Facilitate regular meetings (e.g. standups steercos) to drive accountability and progress.
- Proactively communicate status risks and outcomes to stakeholders.
- Track value delivery and KPIs related to platform efficiency and delivery program.
- Hold cross-functional teams accountable for commitments and outcomes.
RELEVANT SKILLSET
- Experience in project or program management within a complex cross-functional environment.
- Proven ability to drive execution and deliver results across multiple initiatives.
- Strong organizational and problem-solving skills; adept at identifying and removing blockers.
- Understanding of marketing technology ecosystems including customer data platforms (CDPs) email service providers (ESPs) and campaign orchestration tools.
- Experience working with MarTech platforms and data flows with the ability to translate business needs into technical requirements and delivery plans.
- Excellent communication and stakeholder management skills.
- Experience with project management tools and methodologies.
- Ability to facilitate meetings manage roadmaps and track progress against milestones.
- Collaborative proactive and detail-oriented approach.
- Ability to work across teams and influence without direct authority.
If you will be working at home occasionally or permanently the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position we anticipate offering an annual salary of 116900 - 194900 USD / yearly depending on relevant factors including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy balanced and feel secure. Thats why youll enjoy a comprehensive range of benefits with a focus on supporting your whole health. Starting on day one of your employment youll be offered several health-related benefits including medical vision dental and well-being and behavioral health programs. We also offer 401(k) with company match company paid life insurance tuition reimbursement a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs visit Life at Cigna Group.
About The Cigna Group
Doing something meaningful starts with a simple decision a commitment to changing lives. At The Cigna Group were dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services we are committed to enhancing the lives of our clients customers and patients. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race color age disability sex childbirth (including pregnancy) or related medical conditions including but not limited to lactation sexual orientation gender identity or expression veteran or military status religion national origin ancestry marital or familial status genetic information status with regard to public assistance citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama Alaska Arizona Arkansas Delaware Florida Georgia Hawaii Idaho Iowa Kansas Maryland Massachusetts Michigan Nebraska Ohio Pennsylvania Texas Utah Vermont and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.
Required Experience:
Manager
Key Skills
- Project Management Methodology
- Kanban
- Project / Program Management
- Agile
- Waterfall
- Project Leadership
- Application Development
- Project Management
- Scrum
- Microsoft Project
- SDLC
- Project Implementation
About Company
Cigna Healthcare offers health insurance plans such as medical and dental to individuals and employers, international health insurance, and Medicare coverage.
