Service Advisor BMW CPO Nashville

Nashville, IN - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Compensation: $75k-$150k Annually

$2000 / Month Draw Commission

Duties and Responsibilities:

Greets clients in a timely friendly manner and welcomes them into our dealership.

Does a walkaround with the client compiles vehicle data and determines initial repairs.

Provides a complete and accurate written cost estimate for labor and parts. Establishes promised time and follows up with client appropriately.

Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promise time explains cost and time requirements in detail and gets proper authorization before any additional repairs are performed.

Maintain Customer Satisfaction Index rating in accordance with BMW standards which indicates elite customer service capabilities.

Communicates with client BMW and any third-party company to ensure accurate and timely payments of authorized repairs.

Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers specifications using maintenance menus.

Maintains a dealership-prescribed standard for hours per customer repair order written.

Understands and follows federal state and local regulations such as those governing the disposal of hazardous wastes OSHA right-to-know etc.

Qualifications :

Qualifications:

High school diploma or the equivalent.

Two years of experience in a dealership position.

General knowledge of vehicle mechanical operations.

ASE certification preferred.

Sales experience preferred.

Professional personal appearance.

Excellent oral and written communication skills.

All applicants must be authorized to work in the USA

All applicants must perform duties and responsibilities in a safe manner

All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks MVR drug test credit report and valid driver license

Additional Information :

Its time to make the most important move of your career. From our co-operative team-based approach to our more than 1000 internal advancements each year its easy to see the difference. When you join our organization youll enjoy comprehensive training competitive compensation and unparalleled benefits. Simply put youll experience the best that a career in the automotive industry has to offer.

Remote Work :

Employment Type :

Full-time

Compensation: $75k-$150k Annually $2000 / Month Draw Commission Duties and Responsibilities: Greets clients in a timely friendly manner and welcomes them into our dealership. Does a walkaround with the client compiles vehicle data and determines initial repairs. Provides a complet...