Configuration Analyst

Responsible for ensuring the stability integrity and efficient operation and enhancement of 3rd party low to medium complex application systems that support core organizational functions.  Will work to formulate and define specifications for 3rd party software applications or modifying/maintaining complex existing applications using engineering releases and utilities from the product vendor.  Designs configure tests debugs and documents those programs.

Qualifications :

Required:

• Associates Degree or direct and applicable work experience.
• Minimum of 1 year experience in a role working with or supporting third party application management including configuration monitoring testing and troubleshooting.  
• Knowledge of or experience in a role working directly with third party vendors.  
• Strong verbal and written communication skills demonstrated while working with internal and external stakeholders.
• Experience with troubleshooting and identifying the root cause of production issues.  
• Understanding of business requirements and experience translating these into technical specifications.
• Ability to manage or direct multiple activities simultaneously to accomplish goals along with measuring and evaluating processes services and products to meet business needs

Preferred:

• Bachelors Degree
• Experience partnering with global staffing vendors to deliver projects
• Facets Knowledge

Additional Information :

Job Responsibilities 

a) Responsible for executing configuration management plans and understanding business requirements.  Will work to maintain documentation of business processes to better efficiencies and processes.

b) Responsible for maintaining configuration management policies and procedures.  Analyze and troubleshoot configuration problems in a timely manner and review and implement any necessary changes according to business requirements.

c) Will work directly with 3rd party Wellmark vendors.

d) Monitor organization deployments to ensure a successful execution.  Will then work to document procedures and processes.

e) Will work closely with development Quality Assurance and other support teams to complete configurations tasks within deadlines.

f) Will attend project meetings; including but not limited to kick-off meetings configuration meetings and production meetings as needed.  Will then assist in the preparation of system requirements design documents and test strategies.

g) Troubleshoot configuration failures and issues in a timely manner and develop process improvements to automate and streamline build processes.

h) Other duties as assigned.

An Equal Opportunity Employer

The policy of Wellmark Blue Cross Blue Shield is to recruit hire train and promote individuals in all job classifications without regard to race color religion sex national origin age veteran status disability sexual orientation gender identity or any other characteristic protected by law.

Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact us at

Please inform us if you meet the definition of a Covered DoD official.

At this time Wellmark is not considering applicants for this position that require any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes but IS NOT LIMITED TO: F1-OPT F1-CPT H-1B TN L-1 J-1 etc. For additional information around work authorization needs please refer to the following resources:Nonimmigrant Workers and Green Card for Employment-Based Immigrants 

Remote Work :

No

Employment Type :

Full-time