Luxury Hotel Customer Advisor with Spanish and English
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Overview
We are seeking a proficient Luxury Hotel Customer Advisor fluent in both Spanish and English. This role is crucial for crafting exceptional experiences for our luxury hotel clientele. As a key part of our team you will leverage your language skills and customer service prowess to provide distinguished service and support ensuring an unforgettable customer journey.
Qualifications :
Responsibilities
- Deliver outstanding customer service and support for luxury hotel guests.
- Communicate efficiently and professionally in both Spanish and English to address customer inquiries and requests.
- Handle bookings reservations and other travel-related services with precision and attention to detail.
- Collaborate with hotel staff and stakeholders to fulfill guest needs and preferences.
- Provide real-time solutions to customer issues and escalate complex inquiries as necessary.
- Maintain a high level of product knowledge to offer accurate information and suggestions to guests.
Requirements and Qualifications
- Fluency in Spanish and English both written and verbal.
- Previous experience in customer service preferably in the hospitality industry.
- Strong communication and interpersonal skills.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Attention to detail and a commitment to delivering high-quality service.
- Problem-solving skills and the ability to adapt to changing customer needs.
Additional Information :
What We Offer:
- A competitive salary and performance-based incentives.
- Comprehensive training programs to help you succeed in your role and grow your career.
- A vibrant and inclusive work culture that encourages innovation and teamwork.
- Opportunities for career advancement within a leading global company.
- Access to our employee assistance program and wellness resources.
- A supportive and collaborative environment where your contributions are valued.
Join us at Sutherland and be part of a team where your skills and passion can drive exceptional service and innovative solutions. Apply today!
Will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Channel Marketing
- Accounting Tally
- CSS
- Corporate Risk Management
- Hibernate
- Brokerage
About Company
Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you ... View more
