Director of Operations
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Are you a results-driven leader with a passion for luxury hospitality
Join the iconic Manly Pacific Hotel MGallery as our Director of Operations and play a pivotal role in delivering operational excellence outstanding guest experiences and exceptional team performance.
As Director of Operations you will provide strategic direction leadership and management support ensuring all departments work cohesively to achieve the hotels objectives and uphold the MGallery philosophies.
You will lead and support the Front Office Manager Executive Housekeeper Chief Engineer Restaurant Manager and Conference & Events Manager to ensure seamless operations and excellence across all areas of the hotel.
In this key senior leadership position youll collaborate closely with the General Manager owners suppliers and contractors to drive performance profitability and brand integrity.
Key Responsibilities:
- Provide strategic leadership and operational oversight to all departments ensuring exceptional guest service operational efficiency and cost control.
- Lead and support the Front Office Manager Executive Housekeeper Chief Engineer Restaurant Manager and Conference & Events Manager to drive high performance and teamwork.
- Monitor reservations guest feedback and market trends to identify opportunities for continuous improvement and growth.
- Analyse financial and service performance managing budgets wage control and expenses to optimise profitability.
- Conduct regular inspections to maintain cleanliness hygiene and compliance with State Federal and brand standards.
- Foster a culture of collaboration empowerment and ongoing professional development aligned with MGallerys People & Culture philosophy.
- Manage and strengthen relationships with owners suppliers and contractors to uphold operational excellence and brand integrity.
- Champion MGallerys guest service vision by delivering personalised memorable experiences and proactively engaging with guests to resolve issues.
- Ensure adherence to Workplace Health & Safety (WHS) standards promoting a proactive safety culture and maintaining safe hotel operations.
- Represent MGallery and Accor with professionalism enhancing the hotels reputation and actively promoting its services and brand initiatives.
Qualifications :
We would love to hear from you if you:
- Minimum 45 years senior leadership experience in premium hospitality or airline industries with a proven track record of driving operational success and implementing effective business strategies.
- Strong leadership and entrepreneurial qualities with the ability to inspire motivate coach and develop high-performing teams.
- Analytical and strategic thinker with excellent decision-making skills commercial acumen and adaptability to a fast-paced environment.
- Outgoing self-motivated and results-driven with a genuine passion for luxury hospitality and delivering exceptional guest experiences.
- Sound knowledge of current hospitality trends operational best practices and alignment with MGallery values and the Accor Heartist culture.
- High personal integrity and flexibility to work a 7-day roster as required by hotel operations.
Additional Information :
Whats in it for you:
ACCOR is the worlds largest and fastest-growing hotel group with a network of more than 4000 properties in over 90 countries. We offer exceptional opportunities for career development across much-loved brands ranging from well-known five-star luxury hotels to budget lodgings.
- Work in front of the iconic Manly Beach
- Benefits Your Way - Great team member benefits (up to 70% off for you to live it up across all Accor Properties & Restaurants)
- Employee Assistant Program Birthday day off Anniversary gifts discounted gym membership and much more!
- Work for one of the most prestigious hotels in all of Sydney
- Dry-cleaning on us: you wont need to worry about ironing and/or washing your uniform on your days off we encourage you to embrace life instead!
Welcome to our coastal lifestyle. Follow the sun. Feel the breeze. Experience Manly Pacific.
To apply please follow the link below or send your resume to
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Risk Management
- Negiotiation
- Operational management
- Smartsheets
- Strategic Planning
- Team Management
- Budgeting
- Leadership Experience
- Program Development
- Supervising Experience
- Financial Planning
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
