Service ManagerDirector
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Job Location:
Narragansett, RI - USA
Monthly Salary:
Not Disclosed
Posted on:
27 days ago
Vacancies:
1 Vacancy
Job Summary
Do you have the drive to lead a high-performing automotive service team Are you passionate about delivering top-tier customer service while maximizing efficiency and profitability If so we want to hear from you!
About the Role:
We are seeking a dynamic experienced Automotive Service Manager or Service Director to lead our service department. This role requires strong leadership a customer-first mindset and a deep understanding of automotive service operations.
Responsibilities:
Oversee daily operations of the service department
Manage service advisors technicians and support staff
Ensure high levels of customer satisfaction and retention
Set and achieve service revenue goals and performance metrics
Maintain compliance with safety and operational procedures
Handle customer complaints with professionalism and care
Coordinate with parts and sales departments for seamless operations
Recruit train and develop service department staff
Requirements:
Proven experience as a Service Manager Fixed Ops Manager or Service Director
Deep knowledge of automotive service operations and diagnostics
Strong leadership and communication skills
Ability to manage a high-volume fast-paced shop
Experience with DMS software (CDK Reynolds & Reynolds etc.) preferred
ASE certifications and/or OEM certifications a plus
Valid drivers license
What We Offer:
Competitive salary performance-based bonuses
Health dental and vision insurance
401(k) with company match
Paid time off and holidays
Continued training and advancement opportunities
Supportive and team-oriented work environment
Ready to Drive Your Career Forward
Apply today by sending your resume
Required Experience:
Director
Key Skills
- Restaurant Experience
- Kitchen Experience
- Dealership Experience
- Food Safety Experience
- Management Experience
- Auto Service Management
- Maintenance
- Operations Management
- Cash Handling
- Leadership Experience
- Supervising Experience
- Automotive Service
About Company
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