Senior Manager, Insider Threat

Visa is seeking a highly capable Senior Manager to own core investigative and analytical functions within Visas Insider Threat program. This role will manage complex investigations in partnership with the Investigations Lead ensure case quality and compliance and lead the programs metrics dashboard development and pattern analysis efforts to prevent and mitigate insider threats and workplace violence incidents.

The Senior Manager will maintain compliance with internal policies and external regulatory requirements and provide actionable intelligence to leadership through regular briefings and reporting. They will also be the primary owner of the programs case audit process and will coordinate directly with key partners in ER Legal Cybersecurity Business Conduct and Physical Security to ensure timely and effective resolution of cases. Where bandwidth allows the Senior Manager will contribute to program development expansion and specialized training initiatives.

Primary Functions

• Lead the monthly audit process to ensure case timelines documentation quality and compliance with legal/regulatory standards.
• Manage investigative workflows for assigned cases in coordination with the Investigations Lead.
• Own the development and maintenance of program metrics dashboards and trend analysis to identify emerging risks.
• Coordinate with cross-functional partners (Cyber Legal Business Conduct ER) to resolve cases efficiently and strengthen proactive prevention measures.
• Gather and analyze internal and external intelligence and benchmarking data to inform program strategy and innovation.
• Support the Program Head in governance strategy and targeted training and awareness initiatives.
• Brief senior leadership when appropriate on emerging risk patterns case updates and program recommendations.
• Execute special projects to enhance employee engagement with the Insider Threat program.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications :

Basic Qualifications
8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 2 years of work experience with a PhD
Two years or more relevant insider threat investigative or intelligence experience
Bachelors Degree in a related field such as Intelligence Studies Political Science International Relations Criminal Justice or related
Experience handling workplace violence or insider threat cases to include having demonstrated interviewing and evidence handling skills
Knowledge of incident response crisis management data management best practices and cyber security trends
Demonstrated success in working closely with a range of company partners to include Security Legal HR and Business Conduct as well as external partners such as industry peers and Law Enforcement
Strong oral and written communication analytical critical thinking organizational project and time management data management attention to detail and research skills
Proficiency in related tools such as Excel Power BI SQL and AI assisted tools
Ability to work and shift priorities as necessary in a fast paced continuously changing environment including translation of complex concepts and issues into insights and potential impact for Senior Management and non technical audiences
Strong interpersonal skills


Preferred Qualifications

9 or more years of relevant work experience with a Bachelors Degree or 7 or more relevant years of experience with an Advanced Degree e.g. Masters MBA JD MD or 3 or more years of experience with a PhD
Certifications in insider threat e.g. Insider Threat Program Manager or Certified Threat Manager CompTIA Security Plus Certified Protection Specialist ISC2 Certified Information Systems Security Professional
Specialized training in WAVR 21 or other threat assessment methodologies for determining risk for insider or external threats
Experience with counterintelligence or corporate espionage threats and mitigation

Additional Information :

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 134800.00 to 195800.00 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge skills experience and addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.

Remote Work :

No

Employment Type :

Full-time