Medical Assistant Lead Spine and Pain Management Center

Grand Rapids, MI - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Provides daily support with problem solving and resource allocation clarifying root causes and driving cross functional problem solving in the team as a whole. Responsible for cost-effective utilization of employees and other resources while maintaining high standards of quality service and satisfaction. Oversees and leads activities of non-licensed clinical staff.

Scope of Work

Proficient in MDI and daily improvement; ensures employee conformance to standard work and daily lead metrics. Responsible for audits and collaborative reviews.
Provides schedule management for ensuring patients see the right provider at the right time. Ensures patient flow is maintained.
Prepares work schedules and expedites workflow. Assigns duties and examines work for exactness neatness and conformance to policies and procedures. Supports business metrics for the practice.
Assists practice leader with the monitoring of time attendance records and payroll for staff. Notifies practice leader of any staffing shortages and/or needs. Assists with coverage of those shortages. Arranges coverage for sick call-ins vacations leaves and other time off.
Performs first level employee relations to help resolve issues and maintain employee schedules. Maintains harmony among workers and resolves grievances with assistance of practice leader.

Qualifications

Required High School Diploma or equivalent Or GED

Successful completion of a competency-based Medical Assistant training program Required
3 years of relevant experience Experience working in a physician practice or healthcare setting Required
Experience working as a medical assistant Required
Experience using EPIC Required
Experience as an EPIC SuperUser Preferred
Experience in Kaizen Culture/Standard Work Preferred

CRT-Medical Assistant Certified (NCMA) - NCCT National Center for Competency Testing Upon Hire required Or
CRT-Medical Assistant Certified (CMA) - AAMA American Association of Medical Assistants Upon Hire required Or
CRT-Medical Assistant Certified (CCMA) - NHA National Healthcareer Association Upon Hire required Or
CRT-Medical Assistant Certified (NRCMA) - NAHP National Association for Health Professionals Upon Hire required Or
CRT-Medical Assistant Registered (RMA) - AMT American Medical Technologists Upon Hire required
CRT-Basic Life Support (BLS) - AHA American Heart Association 90 Days required Or
CRT-Basic Life Support (BLS) - ARC American Red Cross 90 Days required

How Corewell Health cares for you

Comprehensive benefits package to meet your financial health and work/life balance goals. Learn more here.
On-demand pay program powered by Payactiv
Discounts directory with deals on the things that matter to you like restaurants phone plans spas and more!
Optional identity theft protection home and auto insurance pet insurance
Traditional and Roth retirement options with service contribution and match savings
Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Corewell Health Care Center - Wealthy - 1900 Wealthy - Grand Rapids

Department Name

Neuroscience Shared Services - CHMG West

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

Hours of Work

7 a.m. to 5:30 p.m.

Days Worked

Variable Monday to Friday

Weekend Frequency

N/A

CURRENT COREWELL HEALTH TEAM MEMBERS Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members patients visitors and community. We require a drug-free workplace and require team members to comply with the MMR Varicella Tdap and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process to perform the essential functions of a job or to enjoy equal benefits and privileges of employment due to a disability pregnancy or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race color national origin sex disability age religion genetic information marital status height weight gender pregnancy sexual orientation gender identity or expression veteran status or any other legally protected category.

An interconnected collaborative culture where all are encouraged to bring their whole selves to work is vital to the health of our organization. As a health system we advocate for equity as we care for our patients our communities and each other. From workshops that develop cultural intelligence to our inclusion resource groups for people to find community and empowerment at work we are dedicated to ongoing resources that advance our values of diversity equity and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

Job SummaryProvides daily support with problem solving and resource allocation clarifying root causes and driving cross functional problem solving in the team as a whole. Responsible for cost-effective utilization of employees and other resources while maintaining high standards of quality service a...