Rocket Baby Bakery General Manager

1. Operations Management: Direct and coordinate all daily activities ensuring efficient workflow and adherence to quality standards.
2. Staff Management: Assist in hiring training developing and scheduling bakery staff to ensure a high-performing and cohesive team.
3. Inventory & Supply Chain: Monitor and manage inventory levels order supplies and establish strong relationships with vendors and suppliers to source high-quality ingredients cost-effectively.
4. Financial Management: Oversee budgets manage controllable expenses (labor cost of goods sold supplies) assist with payroll processing and ensure financial goals for sales and profit are met.
5. Quality Control: Ensure the consistent quality freshness and proper display of all bakery products adhering to company and health standards.
6. Customer Service: Address customer inquiries and resolve complaints fostering positive customer experiences and satisfaction.
7. Health & Safety: Implement and enforce food safety sanitation and cleanliness protocols to meet local state and federal regulations.
8. Marketing & Sales: Develop and implement marketing strategies to promote products increase visibility and achieve sales targets.
9. Special Orders & Fulfillment: Manage special orders for individual guests and corporate accounts ensuring accurate fulfillment and timely delivery.

1. Leadership & Communication: Ability to effectively lead a team communicate clearly and build strong working relationships.
2. Financial Acumen: Strong understanding of budgeting inventory control and financial reporting to maximize profitability.
3. Bakery Operations: Proven experience in bakery production quality control and operational management.
4. Food Safety & Sanitation: In-depth knowledge of and commitment to upholding food safety standards and regulations.
5. Customer Service: Exceptional interpersonal skills to handle customer interactions and maintain high service standards.
6. Organization & Problem-Solving: Strong organizational skills to manage multiple tasks and effective problem-solving abilities.

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