Cruise & Vacation Specialist

Philadelphia, PA - USA

Monthly Salary: Not Disclosed

Posted on: 27 days ago

Vacancies: 1 Vacancy

Job Summary

We are seeking a knowledgeable and customer-focused Cruise & Vacation Specialist to join our remote travel this role you will help clients plan book and enjoy unforgettable cruise vacations and leisure travel experiences. If you have a passion for cruises travel expertise and love delivering exceptional service from anywhere this position offers a rewarding opportunity to grow your career remotely.

Key Responsibilities:

Client Consultation: Engage with clients via phone email or video to understand their cruise and vacation preferences budgets and special needs.

Tailored Itinerary Planning: Create customized cruise and vacation packages that include stateroom selection shore excursions transfers and pre/post-cruise accommodations.

Booking Management: Handle all cruise and travel reservations using supplier platforms and booking systems.

Customer Support: Provide ongoing support before during and after travel addressing questions changes and any travel-related issues.

Promote Upgrades & Add-Ons: Recommend cabin upgrades travel insurance dining packages and excursions to enhance client experiences and increase revenue.

Stay Current: Keep informed about cruise lines policies promotions new itineraries and travel advisories.

Recordkeeping: Maintain accurate client records payments and booking confirmations.

Relationship Building: Develop lasting client relationships to encourage repeat bookings and referrals.

Qualifications:

Experience or strong interest in cruises and leisure travel is preferred.
Excellent communication and customer service skills.
Detail-oriented with strong organizational abilities.
Comfortable working independently in a remote setting.
Proficient with travel booking systems or eager to learn.
Passion for travel and delivering memorable client experiences.
Bilingual skills are a plus but not required.

Perks & Benefits:

100% remote position with flexible scheduling.
Access to exclusive cruise discounts and industry perks.
Comprehensive training and ongoing support.
Collaborative team environment focused on growth.

We are seeking a knowledgeable and customer-focused Cruise & Vacation Specialist to join our remote travel this role you will help clients plan book and enjoy unforgettable cruise vacations and leisure travel experiences. If you have a passion for cruises travel expertise and love delivering except...