Senior Manager, Digital Channel Development

Phnom Penh - Cambodia

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Summary

The Senior Manager Digital Channels will lead the strategy operations and optimization of the banks digital platforms. This role will oversee the Mobile Banking Corporate Internet Banking Payment Gateway Merchant Management System Partner Integration Portals E-Commerce and Marketplace. This position requires a balance of business acumen technology know how and leadership skills to deliver seamless digital customer experiences while ensuring compliance security and operational efficiency.

Main responsibilities

Define and execute the digital channel strategy aligned with the banks overall digital transformation roadmap.

Drive adoption and growth of digital channels across retail SME and corporate customers.

Oversee the end-to-end lifecycle of mobile banking corporate internet banking merchant payment gateway and other digital platforms.

Ensure digital channels meet regulatory compliance and risk requirements including cybersecurity standard.

Drive innovation in customer experience including biometric authentication passkeys QR payments and Ai-driven personalization.

Main Requirement

Bachelors degree in business Computer Science or related field

At least 5 years of experiences in digital banking fintech or payment with at least 3 years in manager role.

Strong understanding of banking platforms APIs integration and digital payment infrastructure

Experience with Merchant ecosystem payment gateways and e-Commerce/marketplace solution.

Familiarity with agile delivery digital product management and customer journey design

Our packages are aligned to a Pay for Performance principle of rewarding & recognizing good performers.

1. 13th month salary

2. Pchum Ben bonus

3. Annual performance bonus or sales incentive

4. Seniority indemnity payment

5. Term life insurance coverage and personal accident & inpatient

6. Outpatient benefit

7. National Social Security Fund (NSSF)

8. Staff loans

9. Public holidays following Cambodia labor law

10. Leave benefits

11. Five working days per week

12. Learning and development short courses and development program

Summary The Senior Manager Digital Channels will lead the strategy operations and optimization of the banks digital platforms. This role will oversee the Mobile Banking Corporate Internet Banking Payment Gateway Merchant Management System Partner Integration Portals E-Commerce and Marketplace. This...