This pivotal role provides an opportunity for an experienced healthcare or pharmacy marketing professional to serve as a strategic leader translating enterprise pharmacy marketing vision into actionable campaigns. The successful candidate will guide strategic initiatives that drive business growth cultivate partner relationships and enhance alignment across the organization. This role is ideal for a forward-thinking strategist who thrives in complex cross-functional environments and is passionate about improving health outcomes through pharmacy services.
Key Role Functions
Build comprehensive marketing strategies and customer journeys for pharmacy marketing initiatives; provide ongoing performance updates to leadership
Lead annual and quarterly marketing planning cycles to drive overall business growth
Develop and execute long-term strategic plans that align with organizational goals and priorities
Track and optimize performance metrics throughout the marketing funnel
Design and implement learning agendas and pharmacy customer research programs
Create audience guides and messaging frameworks using insights from customer research ensuring all communications are audience-targeted and outcomes-driven
Manage and orchestrate customer-facing marketing and communications across CenterWell Pharmacy (CWP) lines of business
Foster cross-functional alignment and support for strategic marketing needs across all CWP business segments
Establish and nurture business alignment and collaboration plans to elevate CenterWell Pharmacys brand presence and accelerate growth
Provide strategic direction to go-to-market teams ensuring effective integration of marketing campaigns with broader business goals
Utilize customer insights competitive analytics and market trends to inform and refine marketing strategies that support acquisition and retention
Define and communicate clear marketing objectives developing strategies to engage new and existing customers
Oversee channel messaging and content strategies to ensure consistency with organizational and customer priorities
Partner with consumer insights and segmentation teams to define personas customer journeys and target high-value audience segments
Apply data analytics to optimize targeting timing and messaging for each campaign
Share actionable insights in accessible formats enabling fast and confident activation by teams
Develop and maintain a robust library of core messaging architecture and value propositions
Champion test-and-learn approaches and drive continuous improvement through data-backed hypotheses and post-campaign optimization
Proactively identify new opportunities and champion innovative approaches to solving complex marketing problems
Responsible for preparing high-impact presentations and developing strategic talking points for executive leadership ensuring clear compelling and aligned communication of key initiatives and priorities
Required Qualifications
Bachelors degree in Marketing Business Communications or related field
10 years of progressive experience in marketing strategy with a strong background in both strategic planning and execution
Demonstrated success leading large-scale marketing initiatives across direct-to-consumer (DTC) and business-to-business (B2B) segments
Experience in healthcare or pharmacy marketing with a deep understanding of regulatory considerations and patient engagement strategies
Strong analytical skills with the ability to interpret complex data and translate insights into actionable strategies
Excellent communication and presentation skills with experience preparing executive-level materials and strategic roadmaps
Strong project management and business relationship capabilities; proven ability to set priorities and manage multiple long-term projects
Highly detail-oriented with robust strategic thinking and organizational skills
Demonstrated independent judgment and effective decision-making abilities
Proven commitment to continuous improvement and innovation within growth-focused environments
Track record of upholding organizational values and contributing positively to workplace culture
Demonstrated ability to influence senior stakeholders and drive alignment across enterprise functions
Preferred Qualifications
Masters degree or MBA in Marketing Business or a related field
Prior experience working in a Fortune 100 company or large healthcare organization
Direct experience in the pharmacy sector including retail specialty or mail-order pharmacy services
Familiarity with Agile methodologies and experience working in Agile marketing environments
Experience with customer segmentation journey mapping and omnichannel campaign development
Brings energy curiosity and a collaborative mindset to leadership and team engagement
Additional Information
This role is a 100% remote role anywhere in the US and will primarily operate on Eastern Standard Time business hours.
To ensure Home or Hybrid Home/Office employees ability to work effectively the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless wired cable or DSL connection is suggested
Satellite cellular and microwave connection can be used only if approved by leadership
Employees who live and work from Home in the state of California Illinois Montana or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial securityboth today and in the future including:
Health benefits effective day 1
Paid time off holidays volunteer time and jury duty pay
Recognition pay
401(k) retirement savings plan with employer match
Tuition assistance
Scholarships for eligible dependents
Parental and caregiver leave
Employee charity matching program
Network Resource Groups (NRGs)
Career development opportunities
Our Hiring Process
As part of our hiring process for this opportunity we may contact you via text message and email to gather more information using a software platform called Text Scheduling and Video technologies allow you to interact with us at the time and location most convenient for you.
If you are selected to move forward from your application prescreen you may receive correspondence inviting you to participate in a pre-recorded Voice Text Messaging and/or Video interview. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.
Ifyou have additional questions regarding this role posting and are an Internal Candidate please send them to the Ask A Recruiter persona by visiting go/Buzz and searching Ask A Recruiter! Please be sure to provide the requisition number so we may be able to research your request quicker.
Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number if it is not already on file. When required an email will be sent from with instructions on how to add the information into your official application on Humanas secure website.
Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills knowledge experience education certifications etc.Description of Benefits
Humana Inc. and its affiliated subsidiaries (collectively Humana) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits Humana provides medical dental and vision benefits 401(k) retirement savings plan time off (including paid time off company and personal holidays volunteer time off paid parental and caregiver leave) short-term and long-term disability life insurance and many other opportunities.Application Deadline:
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race color religion sex sexual orientation gender identity national origin age marital status genetic information disability or protected veteran status. It is also the policy of Humana to take affirmative action in compliance with Section 503 of the Rehabilitation Act and VEVRAA to employ and to advance in employment individuals with disability or protected veteran status and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions including but not limited to recruitment hiring upgrading promotion transfer demotion layoff recall termination rates of pay or other forms of compensation and selection for training including apprenticeship at all levels of employment.
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