Archive Assistant (Redeployment 21087)

• Suffolk County Council
• Address: The Hold Ipswich IP4 1LR On Site working
• Salary: 25185 per annum (pro rata)
• Hours Post1: 29.27 hours per week - Monday 9.15am-5.00pm Tuesday 9.15am-5.00pm Wednesday 9.15am-5.00pm Saturday 9.15am-5.00pm. Plus the 2nd Thursday of month 4.30pm10pm.
• Hours Post 2: 21 hours per week - Thursday 9.15am-5pm Friday 9.15am-5pm Saturday 9.15am-5pm
• Contract: Permanent

There is an enhanced payment rate for Saturday working and Thursday evening working after 8pm.

Working Saturdays as part of the contracted rota is a requirement of these roles.

This advert is open to current redeployment Suffolk County Council staff only

Suffolk County Councils Suffolk Archives is committed to preserving and sharing important historical records. Were looking for an enthusiastic and customer-focused Archive Assistant to join our team. This role is ideal for someone who is passionate about history enjoys working with people and is keen to help others discover Suffolks rich the possibilities.

Your role and responsibilities

• Greet and assist customers with enquiries offering knowledgeable support regarding our archives and services.
• Retrieve and produce archive materials from strongrooms for customer use.
• Assist with sales in our on-site shop and promote our archival services.
• Ensure that materials are handled safely and securely adhering to preservation guidelines.
• Maintain organised records and contribute to accurate archive inventories.
• Collaborate with the team to enhance customer experiences and maintain a welcoming environment.
• Support general administrative tasks related to the archives.

You will need

• A genuine passion for history and enthusiasm for sharing it with others.
• Excellent customer service and communication skills.
• An interest in archival work or a related field.
• Ability to handle and transport archive materials safely and responsibly.
• Strong organisational skills and attention to detail.
• Previous experience in a library archive retail or customer service setting is an advantage.

You can view a full list of requirements in theJob and Person Profile (Word).If you believe you can succeed in this role apply. Even if you dont meet all requirements still apply. We would appreciate the opportunity to consider your application.

The team

Suffolk Archives is a small flexible proactive team that is passionate about sharing Suffolks local history and heritage with a wider audience. Archive Assistants work as part of our Operations Team which is responsible for providing public access to the collections housed at The Hold in Ipswich.

Empowering Everyone

Were big believers in potential possibility and the power of different ideas. Were always searching for ways to encourage respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals especially those from groups that are currently underrepresented in the organisation as shown in ourWorkforce Equality Report.

For more information

Please contact Katie Angus (she/her) for a casual conversation. You can reach her by emailing .

How to apply

Step 1 - Read the Job and Person Profile (JPP) (Word).

Step 2 - Click Apply Now to start your online application.

Step 3 -Upload asupporting statement indicating how you meet each of the criteria in the Person Profile sectionof theJPP.

• You should use theSupporting Statement template.
• Please use Arial font size 11 and keep your statement to a maximum of two sides of A4.

Please note:Without a supporting statement your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.

We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We encourage you to present your own work and ideas throughout the application process.

If you require any reasonable adjustments to the application process before the next selection stage please contact our Recruitment Team by emailingor calling. If you are invited to the next stage of selection you will have another opportunity to request adjustments for the next stages of the process.

Closing date:11.30pm 26 October 2025.

This authority is committed to safeguarding and promoting the welfare of children young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Onsite