AI Agent Specialist
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Job Location:
Makati City - Philippines
Monthly Salary:
AUD 3500 - 4000
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Looking for candidates from the Philippines
Position: AI Agent Specialist
Work hours: 9:00 am - 5:00 pm Sydney Time
Compensation range: AU$3500 - AU$4000/month
At RunRemote our mission is to help connect the top-rated remote talent with the worlds best job opportunities. Our key markets and clients are located in the US AUS UK & Canada just to name a few. All of our roles are full-time and 100% remote cutting out the daily commute and providing top-rated talent with the best job opportunities all from the comfort of their home.
About our client
Our client is a startup AI-first technology company that builds and deploys intelligent voice agents for automotive dealerships transforming customer communications across service sales and support. The business is scaling rapidly with thousands of AI-driven calls daily across partner dealerships.
About the role
As an AI Agent Specialist you will work closely with the engineering and client success teams to configure test and optimise AI voice agents used by car dealerships. Your core responsibility is to analyse performance troubleshoot workflows and refine prompts to improve how AI agents interact with customers.
Youll spend most of your time working inside GoHighLevel (GHL) adjusting automations creating and maintaining workflows and using data insights to enhance AI behavior. This role blends no-code development AI prompt optimisation and workflow troubleshooting making it ideal for someone who loves both automation and creative problem-solving.
Responsibilities:
- Monitor and optimise AI agent performance through call logs emails and user feedback.
- Refine prompts and AI logic to improve customer experience and reduce response errors.
- Configure and maintain workflows in GoHighLevel ensuring automations (SMS email CRM actions) run smoothly.
- Troubleshoot workflow or AI output issues identifying root causes and implementing fixes.
- Collaborate with the internal team to incorporate dealership feedback and continuously improve agent accuracy and tone.
- Review test calls and apply nuanced improvements (e.g. voice phrasing numeric outputs intent handling).
- Reference past builds and successful implementations to apply best practices across agents.
Requirements:
- 35 years of hands-on experience in low-code or no-code automation such as GoHighLevel Zapier or similar tools preferably from automotive tech or SaaS industries.
- Highly proficient in GoHighLevel (workflow building triggers SMS/email automations).
- Strong problem-solving and debugging mindset able to interpret call logs outputs and prompt logic to identify and correct issues.
- Strong analytical and critical thinking skills with the ability to diagnose problems uncover underlying causes and implement long-term fixes.
- Baseline AI knowledge - understanding prompts or chatbot logic (experience with ChatGPT VoiceFlow BotPress etc. is a plus).
- Strong understanding of API integrations webhooks and basic JSON structures.
- Basic Python or JavaScript experience for troubleshooting or expanding integrations.
- Detail-oriented proactive and curious loves experimenting and learning new tools.
- Startup mindset comfortable working in a fast-moving unstructured environment.
Benefits (Inclusive of the monthly pay):
- AU$50 Internet Allowance
- AU$50 HMO allowance
- 20 days Paid Time Off
Key Skills
- Computer Science
- Continuous Integration
- Fraud
- Intake Experience
- Law Enforcement
- Usability
- Analysis Skills
- Computer Forensics
- Driving
- Teaching
- Counterintelligence
- Sass
