CRM Specialist
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Job Location:
Castellina Marittima - Italy
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Summary
The new resource will be part of the Knauf Italy Marketing & Product Team and will carry out the following activities:
- Management and optimization of CRM systems with the aim of supporting and developing the CRM culture in the company organization.
- Analyze customer data to identify trends behaviors and opportunities.
- Collaborate with cross-functional teams to create targeted strategies to improve customer satisfaction and increase sales.
- Work on improving customer segmentation profiling and targeting.
- Track and report on key CRM metrics identifying opportunities for improvement
- Train staff on how to use the CRM system and provide ongoing support
Qualifications:
- At least 3 years of experience in CRM
- Educational background in Marketing Economics or related fields.
- Knowledge of CRM platforms (i.e. Sales Force)
Data analysis CRM segmentation data extraction and query capabilities
- Excellent communication teamwork and problem-solving skills
- Fluency in both Italian and English
Workplace: headquarter Castellina (PI)
What we offer
Indicative RAL 30.000 - 35.000 and in any case commensurate with the candidates experience
Ticket restaurant 8 / day
Transport allowance depending on the distance between home and place of work
A young stimulating and collaborative work environment.
Opportunity to learn and grow within a multinational company
Continuous professional training
Opportunity to work on concrete projects and actively contribute to the success of the company.
Key Skills
- Junit
- Customer Service
- Freelancing
- Industrial Safety
- ACCA
- Arbitration
About Company
Knauf è uno dei principali produttori mondiali di materiali isolanti moderni, sistemi a secco, intonaci e accessori, sistemi compositi per l'isolamento termico, vernici, massetti, sistemi per pavimenti, attrezzature e strumenti per l'edilizia. Con più di 300 stabilimenti di produzione ... View more
