The Market Access Specialist is responsible for engaging with existing and prospective customers including hospitals provider groups health systems integrated delivery networks (IDNs) and imaging centers to communicate the clinical and economic value of the companys medical technology portfolio. This role also monitors coding payment and coverage trends relevant to the product line. The Specialist collaborates closely with sales marketing clinical and market access teams as well as regional and senior leadership to achieve organizational objectives.
Monitor reimbursement trends and analyze customer needs including coding (ICD-10 CPT DRG APC) claim denials procedural documentation and other access-related issues.
Demonstrate a comprehensive understanding of both commercial and government payer landscapes including coverage policies and payment processes and help providers navigate barriers to reimbursement.
Present complex market access information to diverse audiences in a clear engaging and credible manner.
Collaborate cross-functionally to advance market access initiatives.
Provide reimbursement support to sales and clinical teams.
Partner with internal teams on strategic projects and market development activities.
Perform additional duties as assigned.
Build strong relationships with customers fostering long-term partnerships and representing the organization with professionalism and integrity.
Develop an understanding of the companys medical technology and its clinical applications to support discussions with physicians and healthcare administrators.
Participate in business development and educational initiatives such as community outreach events and industry meetings.
To perform this role successfully an individual must demonstrate consistent reliable attendance and be able to meet all expectations at a satisfactory level. Reasonable accommodations may be made for individuals with disabilities.
Minimum Qualifications
Bachelors degree.
Experience in healthcare or a related field.
Willingness and ability to travel up to 1015% (day and overnight trips).
Preferred Qualifications
Prior experience in the healthcare industry.
Proven ability to build relationships with healthcare providers and office staff.
Strategic thinker with the ability to balance short- and long-term objectives.
Strong customer service orientation.
High level of resilience and adaptability.
Coachable and eager to learn.
Effective communicator who leverages available resources.
Creative problem solver with curiosity and initiative.
Excellent verbal and written communication skills.
Demonstrated ability to foster positive working relationships.
Capable of working independently and collaboratively within a team environment.
Driven by continuous improvement and professional growth.