Pharmacy Operations Lead
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Key Responsibilities
Handle inbound and outbound calls related to prescriptions orders and customer queries.
Coordinate order processing dispatch and follow-ups.
Support inventory tracking and supplier coordination.
Ensure compliance with DRAP laws and maintain basic documentation.
Assist with SOP implementation and operational reporting.
Liaise with logistics customer care and finance teams.
Monitor service quality and escalate issues promptly.
Qualifications
Pharm-D or (mandatory).
12 years of relevant experience in pharmacy operations customer support or dispensing.
Valid registration with the Pharmacy Council of Pakistan.
Core Competencies
Communication and call-handling skills
Basic regulatory understanding
Coordination and problem-solving
Customer service orientation
Familiarity with ERP or digital tools
Requirements
Pharm-D or (mandatory).
12 years of relevant experience in pharmacy operations customer support or dispensing.
Valid registration with the Pharmacy Council of Pakistan.
Communication and call-handling skills
Basic regulatory understanding
Coordination and problem-solving
Customer service orientation
Familiarity with ERP or digital tools
Benefits
Market-competitive salary
Paid leaves and public holidays
Professional growth and learning opportunities
Supportive and mission-driven work environment
Company Industry
IT Services and IT Consulting
Key Skills
- IT Experience
- LTC Pharmacy
- Hospital Experience
- Pharmacy Software
- Infusion Experience
- Management Experience
- Pharmacy Residency
- Training & Development
- Pharmacy Technician Experience
- Supervising Experience
- Clinical Pharmacy Experience
- Compounding Medications
