Partnership Operations Associate

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade authenticate vault and sell millions of record-setting collectibles all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. Were always on the lookout for talented people to join our growing team.

Our services span collectible coins trading cards Funko Pops! video games event tickets autographs and memorabilia. Our subsidiaries include PSA PCGS SGC and Card Ladder.

Since our founding in 1986 we have graded and authenticated millions of items. We employ more than 1900 people across our headquarters in Santa Ana and offices in Jersey City Tokyo Shanghai Hong Kong Toronto Guadalajara Dallas and Paris.

Were looking for a Partnership Operations Associate to join our team and provide direct administrative and operational support to Authentication Guarantee Operations leadership. This role is where Collector Obsession meets operational excellenceyoull serve as a direct liaison between our Operations team and a key strategic partner ensuring were always working backwards from collector needs.

The ideal candidate will be highly organized adaptable and detail-oriented with the ability to manage complex projects and multiple priorities. Youll play a key role in maintaining efficient communication and coordination across departments embodying our commitment to Get It Right in everything from project tracking to confidential documentation.

Youll report to the Manager eBay and work from our Santa Ana CA office. The schedule for this position is Monday - Friday 7am - 4pm but may require occasional travel and overtime to meet the needs of the business.

What Youll Do

• Coordinate communication between internal teams vendors and cross-functional partners with transparency and efficiency

• Prepare reports presentations and business documentation with a high degree of accuracybecause Every Item is Special and every detail matters

• Help plan and execute leadership meetings events and team communications that foster collaboration

• Assist with project tracking onboarding activities and operational recordkeeping ensuring consistency across all touchpoints

• Support company initiatives tied to authentication operations logistics and site coordination (mainly partner with brand protection and explain discrepancies between authentication and PSA grading)

• Manage executive scheduling travel arrangements and meeting logistics

• Handle confidential information with professionalism and discretion demonstrating our commitment to Lead With Integrity

• Seek Feedback Early and Oftenshare progress on projects at early stages and incorporate input to improve outcomes

• Put the Skunk on the Tablesurface operational challenges promptly so the team can address them quickly

Who You Are

• 6 years of customer service and/or administrative experience preferably supporting leadership or multi-site operations

• Excellent organizational written and verbal communication skillsyou know how to Start With Why and provide context when solving problems

• Strong customer service experience with a natural inclination to Be Kind and assume positive intent

• Strong project management skills; experience with project management tools a plus

• Advanced proficiency in Google Workspace

• Strong attention to detail and ability to manage multiple priorities without compromising quality

• Self-motivated dependable and comfortable in a fast-paced evolving environment where you can Play to Win the Game

• Quick to understand complexities in high-paced environments and adapt accordingly

• Committed to continuous learning and growthyou embody our value to Bring Out the Best in Everyone starting with yourself
  

Hourly Range: The hourly range for this position is $28.75 - $37.75. Actual compensation in this range will be based on a variety of non-discriminatory factors including location job level prior experience and skill set. This role may be eligible for bonuses commissions or other forms of compensation please ask your recruiter for details.

Reasons To Join Us:

• Health Insurance: All full-time employees are eligible to enroll in Medical Dental and Vision

• Additional Benefits: Full-time employees are eligible for fertility commuter and educational assistance benefits

• 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals

• Vacation: All full-time employees are eligible for paid vacation

• Holiday Pay: All regular full-time employees are eligible for ten company paid holidays

• Employee Discounts: Employees receive discounts on select grading services for approved submissions

• Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs

• Fun Working Environment: Our team members are invited to participate in celebrations holiday events and team building activities

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Candidates must be authorized to work in the United States.

Collectors uses e-Verify to validate your ability to work legally in the United States.

We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account Social Security numbers or National IDs nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud please reach out to

We are committed to equal employment opportunity regardless of race color ethnicity ancestry religion national origin gender sex gender identity or expression sexual orientation age citizenship marital or parental status disability veteran status or other class protected by applicable law. We believe that a team that represents a variety of backgrounds perspectives and skills will better service the diverse community of collectors we support.

If you require an accommodation to apply or interview with us due to a disability or special need please email .

U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process please see our Privacy Notice for U.S. Applicants.

If you are based in California you can read information for California residents here.